Bio-Rad Laboratories

Life science reagents, instruments, software

Data Analyst - Post Market Surveillance

Business IntelligenceConfirmed live in the last 24 hours

Full-timeBudapest, Hungary

About the Job

Requirements

A Bachelor's degree in Data Science, Statistics, Life Sciences, Engineering, or a related field is required.
At least 5 years of experience in data analysis, reporting, or dashboard development is required; experience in quality assurance, complaint handling, or another regulated-industry function is preferred.
At least 2 years of experience working with SQL-based cloud data warehouses and Power BI is preferred.
Hands-on experience in a quality assurance or regulated-industry environment, such as medical devices, diagnostics, or pharmaceuticals, with working knowledge of complaint handling and post-market surveillance processes.
Experience building and trending complaint or quality data, identifying rate trends, performing Pareto or root-cause analysis, and communicating findings to cross-functional stakeholders.
Power BI dashboard development skills, including data modeling, DAX, and designing dashboards for non-technical business and quality audiences.
Strong SQL and data warehousing skills in Snowflake or a comparable cloud data warehouse, including efficient query writing and understanding data pipeline and ETL fundamentals.
Familiarity with Salesforce as a complaint or case management source system and how case data structures translate into downstream reporting.
Ability to validate data quality, reconcile discrepancies, and document methodology for regulatory and audit scrutiny.
Ability to present trends and technical findings to quality assurance, regulatory affairs, and operations stakeholders in support of decision-making.
Ability to partner with quality assurance and regulatory affairs process owners and maintain data quality and documentation.

Responsibilities

Monitor complaint records logged by Product Support in Salesforce and confirm data completeness, including device identifiers, event codes, and complaint categories, as records flow into the post-market surveillance data warehouse for trending.
Refresh and monitor Power BI dashboards tracking complaint volume, rate trends, and signal thresholds by product line, and investigate dashboard anomalies or data refresh failures at the Snowflake layer.
Run SQL queries in Snowflake to provide ad hoc trend analyses for quality assurance engineers investigating potential field issues, and document query logic for reuse in subsequent trending cycles.
Attend weekly complaint trending and signal detection meetings with quality assurance, regulatory affairs, and Post-Market Operations; present Pareto charts and rate trends, and flag categories approaching alert thresholds.
Update trending reports and dashboard documentation, respond to ad hoc data requests from CAPA or regulatory submissions teams, and report data quality issues to Product Support, the owners of complaint intake in Salesforce.
Partner regularly with quality assurance and regulatory affairs to validate that new or modified reports meet data integrity expectations and keep dashboard logic aligned with evolving IMDRF/MDR coding conventions.
Build and maintain reliable, automated Power BI dashboards on Snowflake-modeled complaint data to support signal detection and replace manual spreadsheet-based trending.
Strengthen data quality checks between Salesforce and the analytics warehouse to improve the accuracy and defensibility of complaint trending used in regulatory submissions, PSURs/PMSRs, and management review.
Provide quality assurance and Post-Market Operations leadership with earlier visibility into emerging product issues to support faster CAPA initiation and reduced patient or customer risk.
Build scalable data infrastructure and a reporting library of standardized queries, refreshable dashboards, and documented metric definitions to reduce reliance on one-off analysis and institutional knowledge.
Translate complaint data into decision-ready trends, Pareto analyses, and rate calculations for complaint handling, quality engineering, and regulatory teams.
Ensure dashboards, trending logic, and underlying data pulls are traceable, reproducible, and aligned with quality management system and regulatory requirements to strengthen audit and inspection readiness.
Champion responsible artificial intelligence adoption within the post-market surveillance analytics function while ensuring outputs remain validated and defensible in a regulated environment.

Desired Qualifications

A Master's degree is a plus.
Experience within quality assurance, complaint handling, or another regulated-industry function is preferred.
Experience with SQL-based cloud data warehouses and Power BI is preferred.

Overview

As Data Analyst, you will:

Monitor complaint records logged by Product Support in Salesforce and confirms data completeness (device identifiers, event codes, complaint category) as they flow into the PMS data warehouse for trending.
Refresh and monitors Power BI dashboards tracking complaint volume, rate trends, and signal thresholds by product line; investigate any dashboard anomalies or data refresh failures at the Snowflake layer.
Run SQL queries in Snowflake to pull ad hoc trend cuts for a QA engineer investigating a potential field issue, and documents the query logic so it can be reused for the next trending cycle.
Join the weekly complaint trending / signal detection meeting with QA, RA, and Post-Market Operations, presenting Pareto charts and rate trends, and flagging any category approaching an alert threshold.
Update trending reports and dashboard documentation, respond to ad hoc data requests from CAPA or regulatory submissions teams, and log any data quality issues found back to Product Support, the owners of complaint intake in Salesforce.
Partner with QA/RA on a recurring basis to validate that new or modified reports meet data integrity expectations, and keep dashboard logic aligned with evolving IMDRF/MDR coding conventions.

How You’ll Make an Impact

Shortens the time from complaint intake to signal detection by building and maintaining reliable, automated Power BI dashboards on top of Snowflake-modeled complaint data — replacing manual, spreadsheet-based trending.
Improves the accuracy and defensibility of complaint trending used in regulatory submissions, PSURs/PMSRs, and management review, by strengthening data quality checks between Salesforce and the analytics warehouse.
Gives QA and Post-Market Operations leadership earlier visibility into emerging product issues, directly supporting faster CAPA initiation and reduced patient/customer risk.
Builds a scalable data infrastructure and reporting library (standardized queries, refreshable dashboards, documented metric definitions) that reduces reliance on one-off analysis and institutional knowledge.
Acts as the analytical bridge between complaint handling, quality engineering, and regulatory teams — translating raw complaint data into decision-ready trends, Pareto analyses, and rate calculations.
Strengthens audit and inspection readiness by ensuring dashboards, trending logic, and underlying data pulls are traceable, reproducible, and aligned with QMS/regulatory requirements.
Championing responsible AI adoption within the PMS analytics function, with a note on keeping outputs validated/defensible in a regulated environment.

What You Bring

Bachelor's degree in Data Science, Statistics, Life Sciences, Engineering, or a related field required; Master's degree a plus.
5+ years in data analysis, reporting, or dashboard development, ideally within QA, complaint handling, or another regulated-industry function; 2+ years working with SQL-based cloud data warehouses (e.g., Snowflake) and Power BI preferred.
Hands-on experience in a Quality Assurance or regulated-industry environment (medical device, diagnostics, pharma, or similar), with working knowledge of complaint handling and post-market surveillance processes.
Demonstrated experience building and trending complaint or quality data — identifying rate trends, running Pareto/root-cause analysis, and communicating findings to cross-functional stakeholders.
Proven dashboard development skills in Power BI, including data modeling, DAX, and designing dashboards for non-technical business and quality audiences.
Strong SQL and data warehousing skills in Snowflake (or a comparable cloud data warehouse), including writing efficient queries and understanding data pipeline/ETL fundamentals.
Familiarity with Salesforce as a complaint/case management source system, including how case data structures translate into downstream reporting.
Analytical rigor and attention to detail — comfortable validating data quality, reconciling discrepancies, and documenting methodology for regulatory and audit scrutiny.
Clear communication skills, able to present trends and technical findings to QA, RA, and operations stakeholders in a way that supports decision-making.
A collaborative, proactive mindset — someone who partners well with QA/RA process owners and treats data quality and documentation as part of the job, not an afterthought.

Who we are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see.

Benefits: Bio-Rad's biggest asset is its people, and the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee’s work and life cycle. We’re proud to offer a variety of options, including:

Life and accident insurance
Private Health Care Services – unlimited examinations, checkups in numerous specialties free of charge
Competitive salary and cafeteria
100% commuting allowance for non-Budapest residents, monthly BKK pass
Annual bonus
Annual salary review
Marriage and childbirth allowance
School start allowance
Loyalty award
Employee Referral Program with remarkable referral bonus
All You Can Move contract possibility/gym facility usage for free of charge
Hybrid working model (3 days onsite and 2 days home office. Our office is located in Budapest, Futó u. 47, 1082)

About the Company

Bio-Rad Laboratories

Life science reagents, instruments, software

Bio-Rad Laboratories, Inc. develops, manufactures, and sells a wide range of tools for life science research and clinical diagnostics, including reagents, instruments, and software. The company serves universities, pharmaceutical and biotech firms, and clinical laboratories, providing products that support cell biology, gene expression, protein purification, and imaging. Its products are sold through a dedicated direct sales force and online channels, with revenue from product sales and service contracts. The company emphasizes quality and reliability in its offerings. The main difference from competitors is its broad, integrated portfolio of end-to-end solutions across research and clinical applications, combined with a global sales and support network. Bio-Rad’s goal is to help researchers and clinicians advance scientific discoveries and improve patient outcomes by enabling accurate experiments and dependable diagnostics.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Hercules, CA
Founded: 1952

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