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National Veterinary Associates

Provides veterinary network, partnerships, and resources

Multi-Site Veterinary Hospital Manager

Veterinary ProfessionalsConfirmed live in the last 24 hours
Full-timeDublin, CA, USA

About the Job

Requirements

  • Have 3–5+ years of management experience, preferably in veterinary medicine, healthcare, or a service-based environment.
  • Have experience leading and developing teams, including hiring, training, coaching, and performance management.
  • Have operational and financial acumen, including experience with budgeting and profit-and-loss management.
  • Be able to delegate effectively, create accountability, and manage competing priorities.
  • Be able to communicate and build relationships effectively.
  • Have a collaborative leadership style and be able to influence teams through change.
  • Be able to maintain confidentiality and handle sensitive employee and business matters professionally.
  • Be willing and able to travel regularly between the Dublin and Pleasanton locations.

Responsibilities

  • Partner with the Managing Veterinarians and hospital leadership at both locations to oversee daily operations and build engaged, high-performing teams.
  • Lead, coach, and develop team members across both hospitals.
  • Partner with Managing Veterinarians on staffing, hiring, onboarding, training, performance management, and retention.
  • Set clear expectations, provide timely feedback, hold teams accountable, and recognize strong performance.
  • Build relationships with doctors and support teams through regular check-ins, meetings, and one-on-ones.
  • Foster positive, collaborative hospital cultures focused on engagement, communication, and exceptional patient care.
  • Identify and share best practices across both locations.
  • Oversee daily hospital operations and help ensure efficient workflows across both practices.
  • Develop and maintain hospital schedules while managing labor to budget.
  • Support implementation of and adherence to hospital policies and regulatory requirements, including Occupational Safety and Health Administration and controlled-substance compliance.
  • Partner with hospital teams to identify opportunities to improve processes, efficiency, and the client experience.
  • Ensure hospital facilities, systems, equipment, and operational needs are appropriately supported.
  • Partner with veterinary leadership to develop strategies to achieve hospital budget and growth goals.
  • Monitor profit-and-loss performance and identify opportunities to improve revenue, labor management, inventory, and operating expenses.
  • Support annual planning and budgeting for both hospitals.
  • Oversee payroll, accounts receivable, inventory controls, and other key financial processes.
  • Develop action plans when needed to keep each hospital on track toward its goals.
  • Champion an exceptional client experience across both hospitals.
  • Support teams in resolving client concerns and escalations.
  • Identify opportunities to strengthen client relationships and increase visits through local marketing and community engagement.
  • Maintain an understanding of the local veterinary market, competition, and community needs.

Desired Qualifications

  • Previous veterinary and/or multi-site management experience is strongly preferred.

About the Company

National Veterinary Associates

Provides veterinary network, partnerships, and resources

NVA (National Veterinary Associates) builds a network of animal hospitals and pet resorts by partnering with veterinary practices. It provides these partners with support, resources, and access to a shared knowledge base to improve day-to-day operations, veterinary care, and animal welfare. The way it works is through partnerships: practices join the network and use the collective tools, training, and services to run their clinics more efficiently while keeping their own culture. This makes NVA different from competitors by leveraging a large, connected community that emphasizes collaboration, shared expertise, and sustainable growth across many clinics and facilities, rather than competing in isolation. The company’s goal is to raise the standard of care in veterinary medicine and pet care by enabling more practices to grow, share knowledge, and deliver better outcomes for animals and their owners.

Company size
1,001-5,000
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$128M
Headquarters
Agoura Hills, CA
Founded
1996

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