C

Code for America

Civic technology nonprofit improving public services

Associate Director of Government Partnerships - Government Partnerships

Account ManagementConfirmed live in the last 24 hours
Full-timeRemote in USA$108.5k - $132.8k /yr

About the Job

Requirements

  • At least 5 years of professional experience, including at least 2 years securing partnerships or contracts with state and local government agencies.
  • A proven track record of taking government partnerships from first conversation to signed agreement, including memoranda of understanding, data sharing agreements, and statements of work.
  • Experience managing government accounts or relationships and growing them over time.
  • Ability to help shape the offer and build the pitch, including what to lead with and who to target.
  • Exceptional written communication, especially follow-up emails, proposals, memoranda of understanding, and slides.
  • Ability to manage multiple accounts and opportunities at once while maintaining quality across proposals, follow-up, and records.
  • Subject matter awareness of public sector human services, such as safety net benefits and/or the tax benefits system.
  • Strong collaboration and negotiation skills, advocating for Code for America and the people it serves with empathy and humility.
  • Curiosity about emerging artificial intelligence tools and commitment to using them responsibly and effectively.
  • Deep commitment to Code for America's mission of making government services work well for the people who need them most.

Responsibilities

  • Own a portfolio of state and local agency accounts, building trusted relationships across leadership and program staff.
  • Develop account plans that identify partner needs, priorities, and opportunities for new or expanded work.
  • Lead discovery, pitch, and scoping conversations; write tailored proposals, statements of work, memoranda of understanding, and decks; and drive follow-up.
  • Lead the cross-functional path to signature across Legal, Privacy, Security, and delivery teams, and partner with the Associate Director, Business Development when work runs through procurement.
  • Manage clean handoffs to delivery teams, including partner context, commitments made, and open risks, and stay engaged as the account lead after launch.
  • Work with program, product, and engineering teams to shape what is offered to government partners, at what scope, and with what value proposition.
  • Identify and qualify target agencies, and bring account-level insights back to inform offerings and priorities.
  • Test new pitch approaches and share what works across the Strategic Partnerships team.
  • Own and improve pitch materials, including decks, case studies, one-pagers, and reusable proposal language.
  • Partner with Marketing and Communications on case studies and supporting materials.
  • Keep account and pipeline records accurate, and provide regular updates to leadership.
  • Improve the processes and templates for moving opportunities from first conversation to signature.
  • Represent the voice of government partners in product decisions, and communicate product strategy and priorities back to partners.
  • Support the Development team on proposals and grant reporting tied to the accounts.
  • Build relationships with civic technology organizations, advocates, and intermediaries working with the same agencies.
  • Mentor colleagues on Strategic Partnerships best practices.
  • Engage in ad hoc projects and initiatives as the organization's needs evolve.

Desired Qualifications

  • Professional or lived experience with public benefits programs such as SNAP, TANF, Medicaid, child care, housing, and the Earned Income Tax Credit.
  • Digital service, agile, and human-centered government experience.
  • Knowledge of and relationships with other partners in the civic technology ecosystem.

About the Company

Code for America

Civic technology nonprofit improving public services

Code for America is a nonprofit that works with government agencies and community organizations to make public services easier to use, especially for people facing barriers to support. Its social safety net work simplifies benefits applications and renewals for residents and the staff who process their cases. Through GetYourRefund, a free online tax service, people answer questions, upload documents and connect remotely with trained volunteers who prepare and file their returns. Individual donors, institutional funders and governments support its work to build digital tools and improve policies and programs. Founded in 2009, Code for America is headquartered in Oakland, California.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Oakland, CA
Founded
2009

Recently Posted Jobs

Explore more opportunities at Code for America

See more jobs