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Kaiser Permanente

Integrated healthcare provider and payer platform

Case Management Utilization RN

Medical, Clinical & VeterinaryConfirmed live in the last 24 hours
Full-timeWildomar, CA, USANo salary listed

About the Job

Requirements

  • Two years of combined registered nurse experience in an acute care setting or case management is required.
  • Completion of an accredited registered nurse training program that allows graduates to take the registered nurse license exam is required.
  • A California Registered Nurse license is required.
  • Basic Life Support certification is required.
  • Ability to apply general and specialized principles, practices, techniques, and methods of utilization review or management, discharge planning, or case management is required.
  • Working knowledge of regulatory requirements and accreditation standards, including The Joint Commission, Medicare, and Medi-Cal, is required.
  • Ability to use written and verbal communication, interpersonal, critical-thinking, and problem-solving skills is required.
  • Ability in planning, organizing, conflict resolution, and negotiation is required.
  • Computer literacy is required.

Responsibilities

  • Plan, develop, assess, and evaluate care provided to members.
  • Collaborate with physicians, the multidisciplinary healthcare team, and patients or families to develop, implement, and document individualized care plans that support continuity, quality, and appropriate resource use.
  • Recommend alternative levels of care and ensure compliance with federal, state, and local requirements.
  • Assess high-risk patients who need post-hospital care planning.
  • Develop and coordinate discharge plans to meet identified patient needs, and communicate plans to physicians, patients, families or caregivers, staff, and appropriate community agencies.
  • Review, monitor, evaluate, and coordinate patients’ hospital stays to ensure appropriate and essential services are delivered in a timely and efficient manner.
  • Participate in bed huddles and carry out recommendations consistent with patients’ needs.
  • Coordinate interdisciplinary continuity of care, including utilization management, transfer coordination, discharge planning, and obtaining authorizations or approvals for outside services for patients and families.
  • Conduct daily clinical reviews for utilization and quality management activities, based on guidelines and standards, for patients in outpatient, emergency room, inpatient, and non-Kaiser Foundation Health Plan facilities.
  • Act as a liaison between inpatient facilities and referral facilities or agencies, and provide case management to referred patients.
  • Refer patients to community resources to meet post-hospital needs.
  • Coordinate patient transfers to appropriate facilities and maintain and provide required documentation.
  • Follow internal and external regulatory and accreditation requirements and compliance guidelines, including those of The Joint Commission, the Department of Health Services, the Health Care Financing Administration, the Centers for Medicare & Medicaid Services, the Department of Managed Health Care, the National Committee for Quality Assurance, and the Department of Labor.
  • Educate healthcare team members about their roles and responsibilities in discharge planning and appropriate resource use.
  • Educate patients to assist with discharge and help them cope with psychological problems related to acute and chronic illness.
  • Report unusual occurrences related to quality, risk, or patient safety identified during case review or other activities, according to established protocols.
  • Review and analyze utilization patterns and trends, identify problems or inappropriate resource use, and participate in data collection and analysis for special studies, projects, planning, or routine utilization monitoring.
  • Coordinate, participate in, or facilitate care-planning rounds and patient-family conferences as needed.
  • Participate in committees, teams, or other assigned work projects and duties.
  • Work weekends and rotate among Inland Valley Hospital, Rancho Springs Hospital, and Temecula Valley Acute Case.

Desired Qualifications

  • A bachelor's degree in nursing or a healthcare-related field is preferred.
  • Management experience is preferred.
  • Ability to prepare reports using Excel and Word, multitask, and work with multiple monitors is preferred.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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