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Kraft Heinz

Makes packaged foods for homes and restaurants

Training Specialist - Production

Corporate & Technical TrainingPosted on Nov 13
Full-timeDover, DE, USAIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Ability to read, write, and communicate effectively in English.
  • Basic math skills including addition, subtraction, multiplication, and division.
  • Mechanical aptitude and troubleshooting ability.
  • At least 2 years of experience in manufacturing, production, or production training.
  • Strong knowledge of production processes, safety standards, quality requirements, and compliance expectations.
  • Strong facilitation, communication, interpersonal, and organizational skills.
  • Experience with Learning Management Systems (LMS) and e-learning tools.
  • Ability to simplify complex topics and deliver clear, practical instruction.
  • Ability to coach employees effectively and provide constructive feedback.
  • Ability to stand and walk for extended periods throughout the shift.
  • Ability to climb stairs and ladders as needed.
  • Ability to regularly lift up to 25 pounds and occasionally lift up to 50 pounds.
  • Ability to work safely around moving equipment and manufacturing processes.
  • Ability to work in varying temperatures, noise levels, and manufacturing conditions.

Responsibilities

  • Assess training needs for production teams and operators through job analysis, safety audits, skill-gap reviews, and collaboration with supervisors and production leadership.
  • Design, deliver, and improve hands-on training for production processes, equipment operation, quality standards, safety procedures, and operational excellence.
  • Onboard new operators and employees through structured orientation, area-specific training, and early coaching that builds confidence and independence.
  • Develop and maintain training materials, including standard operating procedures (SOPs), one-point lessons, workplace manuals, toolbox talks, centerline standards, CIL instructions, and other workplace training resources.
  • Track and maintain accurate records of training attendance, certifications, skill progression, competency levels, and performance evaluations.
  • Evaluate training effectiveness through observation, testing, audits, feedback, and performance reviews, and provide refresher or remedial training as needed.
  • Partner with production leadership, Process Owners, and L&D partners to support cross-training, upskilling, onboarding, and certification programs.
  • Conduct audits and checks to ensure compliance with food safety, hygiene, quality, safety, GMP, and other regulatory or operational requirements.
  • Support continuous improvement and KHMS routines by contributing to Daily Direction Setting (DDS) meetings, Zero Loss initiatives, and activities such as Centerline, CIL, Defect Handling, and Breakdown Elimination.
  • Initiate daily coaching and training actions based on operational losses, performance trends, and process changes to improve efficiency, quality, and equipment ownership.
  • Recommend and help implement improvements to training methods, workplace standards, process efficiency, and safety protocols.
  • Prepare reports and updates on training progress, certification status, compliance, and workforce capability development.

About the Company

Kraft Heinz

Makes packaged foods for homes and restaurants

Kraft Heinz makes packaged foods and drinks for households, restaurants and other foodservice operators around the world. Its portfolio includes Heinz ketchup and spans sauces, cheese, ready meals, coffee and refrigerated foods. The company develops recipes, manufactures products in its factories and works with outside producers to supply different markets. It earns revenue by selling through grocery chains, wholesalers, online retailers and distributors that serve commercial kitchens. With operating roots in Heinz's 1869 business and its combined group formed by a 2015 merger, it is co-headquartered in Pittsburgh, Pennsylvania, and Chicago, Illinois.

Company size
10,001+
Company stage
IPO
Headquarters
Pittsburgh, PA
Founded
1869

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