Intercontinental Exchange

Runs exchanges, data and mortgage technology

Junior Data Center Technician - Data Center Operations

IT OperationsConfirmed live in the last 24 hours

Full-timeChicago, IL, USAIn-person

About the Job

Requirements

Basic computer hardware knowledge.
Zero to one year of experience working in data center environments.
A good understanding of Microsoft Office.
Ability to follow instructions.
Ability to perform in a fast-paced work environment, use problem-solving techniques, communicate issues and results to coworkers, and escalate issues to immediate management.
Ability to work well with others in a team environment, including as a member of a self-managed work team, in rotational assignments, or on a project team.
Willingness to learn.
Effective written and verbal communication at all levels.
Ability to work independently with minimal supervision.

Responsibilities

Ensure all activities carried out in the Data Center and Access Centers conform to Data Center Procedures and industry best practices.
Perform routine data center operations work, focusing on learning and administering current data center procedures.
Carry out quality assurance in Data Center Halls and Access Centers.
Perform daily visual inspections of IT equipment.
Provide escorted access for vendors and colocation customers.
Support storage tape removal and pickup.
Control data center stock, including copper and fiber patch cables, fiber-cleaning accessories, and cable labels, and report stock appropriately.
Carry out daily checks to ensure security and access policies are followed and data center cleanliness is maintained.
Ensure appropriate tasks follow change-control rules and support tasks as documented by the requester.
Assist Data Center Engineers in gathering information for a work order.

The Junior Data Center Technician is responsible for ensuring all activities carried out in the Data Center & Access Centers conform to Data Center Procedures and industry best practice. The DCJT Performs routine data center operations work; focus on learning and administering current data center procedures.

The DCJT will carry out QA in Data Center Halls and Access Centers; Perform IT equipment review with daily visual Inspections; Provide escorted access for vendors and COLO customers; Support storage tape removal and pick up; Control data center stock. In all cases the DCJT will ensure that appropriate tasks follow the Change Control rules and support the task as documented by the requester.

The role will also be requiring assisting Data Center Engineers to gather information for a work order.

Responsibilities

Support storage tape removal and pick up
Provide escorted access for vendors and COLO customers
Carry out daily checks to ensure security and access policies are being adhered to and Data Center cleanliness is maintained.
Carry out QA in Data Center Halls and access centers.
Control Data Center stocks (copper/fibers patch cables, fiber cleaning accessories, cables labels, etc) and report appropriately

Knowledge and Experience

Basic computer hardware knowledge
0 to 1 years' experience of working in Data Center environments
Good Understanding of Microsoft Office
Ability to follow instructions
Demonstrate ability to perform in a high paced work environment, good problem solving techniques, communicating issues and results to co-workers and escalating to immediate management
Ability to work well with others in a team environment as a member of a self-managed work team, in rotational assignments, or as a member of a project team
Demonstrates a willingness to learn
Effective written and verbal communication at all levels
Proven ability to work independently with minimal supervision.

Illinois Base Salary Range

The expected base salary for this role, if located in Illinois, is between $52,000 - 68,000 USD.  The base salary range does not include Intercontinental Exchange’s incentive compensation.  While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances.

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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

About the Company

Intercontinental Exchange

Runs exchanges, data and mortgage technology

Intercontinental Exchange runs financial marketplaces, clearing houses and data services for banks, investors and businesses that trade or finance assets. Its New York Stock Exchange lets companies raise capital and gives investors a place to buy and sell listed shares. ICE also sells market pricing and analytics, while its mortgage software supports lenders from loan applications through closing and servicing. Trading fees, listing fees and subscriptions pay for these services, and clearing houses manage the risk that one side of a trade fails to pay. Founded in 2000 to digitize energy trading, Intercontinental Exchange is headquartered in Atlanta, Georgia.

Company size: 10,001+
Company stage: IPO
Headquarters: Atlanta, GA
Founded: 2000

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