Junior Fulfilment Executive
Nivoda
Junior Fulfilment Executive
Nivoda
B2B marketplace for diamonds and jewelry
We are looking for a proactive, detail-oriented, and reliable Junior Fulfilment Executive to join our Thailand office. You will act as the runner between our two Thailand offices, collecting diamonds and gemstones from suppliers, coordinating collections, and moving goods safely and securely between offices. Alongside this, you will assist the Fulfilment Executive with day-to-day fulfilment operations.
This is an on-site role based in our Thailand offices, working closely with suppliers, carriers, and internal teams to keep the fulfilment process running smoothly, and requires the ability to thrive in a fast-evolving, high-growth startup environment.
Nivoda is an extremely fast-growing B2B marketplace revolutionising the way the global diamond and jewellery industry operates. Our DNA centres on understanding our customers' needs and offering them a seamless experience. With a growing team based in major cities worldwide, including London, New York, Amsterdam, and Mumbai. Nivoda is the go-to marketplace for the global diamond and jewellery industry.
• Act as the runner between Nivoda's two Thailand offices, ensuring diamonds and gemstones are moved safely, securely, and on time
• Collect diamonds and gemstones from local suppliers for onward processing
• Coordinate collection schedules with suppliers and internal teams
• Maintain proper chain-of-custody and documentation while transporting goods between offices
• Assist the Fulfilment Executive with day-to-day fulfilment operations, including shipment preparation, dispatch, and returns processing
• Support with receiving shipments and marking orders as received in the Nivoda system
• Follow up with carriers (Brinks, FedEx, UPS, etc.) on shipment delays as needed
• Assist customer support teams with shipping queries, order updates, and urgent delivery requests
• Handle general administrative tasks as needed
• 1–2 years of relevant experience
• Strong attention to detail
• Good written and spoken English communication
• Knowledge of logistics and carriers (Brinks, FedEx, UPS, etc.)
• High levels of honesty, professionalism, and integrity
• Valid driving license
• Opportunity to join a fast-growing global company
• Exposure to international operations and best practices
• Unlimited holiday
• A dynamic, collaborative, and supportive work environment
• Travel expense reimbursement
Nivoda operates a B2B marketplace that connects jewelry retailers with a global network of diamond and gemstone suppliers. It enables retailers to buy natural and lab-grown diamonds, colored gemstones, and melee from multiple suppliers in one transaction and receive a single invoice in their local currency, while Nivoda manages quality checks, logistics, customs, and delivery to the jeweler. The platform differentiates itself with end-to-end procurement on one platform, consolidated invoicing, and integrated e-commerce tools like API feeds, a Shopify plugin, and a white-label showroom, serving customers in 60+ countries. Its goal is to simplify and reduce costs for jewelers by streamlining the diamond and jewelry supply chain and expanding offerings toward finished jewelry.
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