Business Systems Analyst

Job Description

Current work authorization for Canada is required for all openings

You will be working on a 100% remote office schedule as part of Fidelity’s dynamic working arrangement.

Who We Are

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years.  We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients.  As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and expertly.

Business Overview  

Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.-based firms. For more information about Fidelity Clearing Canada, please visit https://clearing.fidelity.ca/ 

What You Will Do

The Business Systems Analyst FCC is a technical expert who is responsible for examining, designing, and recommending specific application or operating systems based on business needs and requirements.

The value you deliver

• Collaborate with business teams to elicit, analyze, and document API and integration requirements across a range of firm initiatives.
• Define API specifications, including request/response structures, payload formats, system interactions, and data mappings.
• Support API design and lifecycle management
• Work with architects and developers to ensure APIs align with Digital Client Onboarding platform standards and business outcomes
• Ensure API implementations meet Operations and Compliance requirements.
• Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts
• Experience collaborating with cross-functional teams including business analysts, QA, developers, and product owners
• Using continuous improvement methodologies continually searches for and takes initiative to improve and/or eliminate ineffective processes to improve customer service or gain efficiencies
• Collaborate with application development and vendors to identify potential solutions and helps to define the selection criteria

The Expertise You Bring

• Experience in requirement gathering and use cases development
• Skilled in facilitating technical discussions and providing knowledge transfer to clients and internal staff
• Experience working in an Agile environment on a self-managed team
• Strong ability to present ideas, lead technical walkthroughs, and produce clear status updates
• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
• Strong technical aptitude and can adapt to new technologies quickly
• Experience working with API integration
• Familiarity with SoapUI, Postman, and XSD
• Familiarity with JIRA, and Confluence 
• Technical Business Systems Analysts (BSA) need a blend of strong communication, analytical, and problem-solving skills to bridge business needs with IT solutions, alongside technical expertise in SQL, data modeling, system architecture, SDLC methodologies, focusing on requirements gathering, process modeling, and technical documentation to design, test, and implement effective technology solutions
• Core Technical Skills SQL & Databases: Proficiency in SQL, data modeling, and database design for data-driven insights. System Analysis & Design: Understanding system architecture, design principles, and software development lifecycles (SDLC). Data Analysis: Analyzing large datasets, identifying trends, and using visualization tools (Tableau).
• Programming: Familiarity with languages like Python or Java can be beneficial
• Cloud Computing: Knowledge of cloud services and platforms
• Cybersecurity: Understanding risk management principles

What We Are Looking For

• University Degree, preferably in Computer Science or equivalent relevant work experience
• More than 3 years working experience in a business systems analyst role in Brokerage Securities Industry or Financial services with strong business and/or IT knowledge
• Good understanding of Financial Products used in Securities Industry and Wealth Management
• Strong knowledge of trading products, processes, and workflows within the Canadian financial services industry
• Experience working with, or good knowledge of, front office trading desks, traders, and related stakeholders to support business initiatives and technology solutions

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process as well as an AI screening tool that assists in screening and assessing applications. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview, the recruiter who contacts you can best answer your questions.

Total Rewards That Reflect Your Impact

We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well-being tomorrow.

For this role, your total rewards include:

• Base Salary and Discretionary Performance Bonus: Total annual cash compensation (base salary plus target bonus) ranges $99,000 to $135,000, based on your experience and qualifications.
• RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.

We’re proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting represents an existing vacancy within our organization—an opportunity to step into a role where your talents will make a meaningful difference.

Some of the ways we’ll help you feel valued and supported as part of our team

• Flexible working arrangements that vary based on role requirements
• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $6000 annually for mental health services and therapy
• Parental leave top-up to 100% of your salary for a period of 25 weeks
• Up to $650 for home office equipment
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
• Diversity and inclusion programs, including an active network of Employee Resource Groups
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation 
• We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [email protected].

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

•    Canada's Top 100 Employers 
o    Greater Toronto's Top Employers 
o    Canada's Top Family-Friendly Employers 
o    Canada's Top Employers for Young People 
  
•    Great Place To Work® Certified 
o    Best Workplaces for Inclusion 
o    Best Workplaces for Mental Wellness 
o    Best Workplaces for Today's Youth 
o    Best Workplaces for Women 
o    Best Workplaces in Financial Services & Insurance 
o    Best Workplaces in Ontario 
o    Best Workplaces with Most Trusted Executive Teams 

•    LinkedIn Top Companies in Canada
  
•    Human Resource Director (HRD) - Best Place To Work 
o    HRD - 5-Star Benefit Program 
o    HRD - 5-Star Diversity & Inclusion Employer 

Designations
•    Canadian Compassionate Companies – Certified 
•    Benefits Canada's Workplace Benefits Award - Future of Work Strategy 
•    TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting 
•    Canadian HR Reporter's Most Innovative HR Team