Nursing Operations Manager

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Nursing Operations Manager

Location

Canton

Facility

Mercy Hospital

Department

Nursing Shift Support-Cleveland Clinic Mercy Hospital

Job Code

F2803E

Shift

Variable

Schedule

7:00am-7:30pm/7:00pm-7:30am

Job Summary

Job Details

Join Cleveland Clinic’s Mercy Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.   

Cleveland Clinic nurses define excellence in patient care. They are compassionate human beings always thriving to learn and grow while they touch lives and hearts, making a difference every day. Cleveland Clinic supports the growth, development and advancement of nurses through their career and as a Nursing Operations Manager, you will make a difference in the lives of both patients and caregivers at a leadership level. In this role, you will round on the 4A Transitional Care Unit and 4M Medical Telemetry Unit to understand the current state regarding patient assignments as well as document pertinent information regarding staffing. It will be your goal to ensure safe staffing and that patients are being placed under the right scope of care. 

This is an ideal role for a nurse who has an acute care medical telemetry background and understands how these types of units function. By taking this opportunity, you can take your nursing career to the next level and continue to learn and grow with each interaction. 

A caregiver in this position works days from 7:00AM – 7:30PM or nights from 7:00PM – 7:30AM. 

A caregiver who excels in this role will:  

• Identify and ensure appropriate placement, facilitation and expedition of all patient flow transactions, including direct and emergency patient admissions and transfers, in accordance with established clinical standards and knowledge of disease entities. 

• Address significant patient issues and staffing needs throughout the house and make modifications to ensure equitable staffing arrangements throughout the hospital. 

• Communicate changes with relevant leaders. 

• Manage the patient experience trans-organizationally to optimize all resources to ensure a safe and efficient environment. 

Minimum qualifications for the ideal future caregiver include:  

• Bachelor’s of Science in Nursing (BSN) from an accredited school of professional nursing 

• Current state licensure as a Registered Nurse (RN) 

• Three years of experience in an acute care setting  

• Basic Life Support (BLS) certification through the American Heart Association (AHA) or American Red Cross 

• Advanced Cardiac Life Support (ACLS) certification through the American Heart Association (AHA) or American Red Cross  

Preferred qualifications for the ideal future caregiver include: 

• One to two years of management experience 

• Acute care medical telemetry background 

Physical Requirements:

• Frequent walking, standing, sitting.
• Manual dexterity, corrected vision, hand and eye coordination.
• Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.
• Physical Demand requirements are in excess of those for Light Work.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.