Full-Time

Client Support Representative

Luxury Presence

Luxury Presence

501-1,000 employees

Digital platform for real estate website creation and networking

Real Estate

Junior, Mid, Senior

Los Angeles, CA, USA + 1 more

Required Skills
Salesforce
Requirements
  • 2-5+ years of experience working in Support or Client Success at a technology company
  • Commanding software e.g. Salesforce
  • Building beautiful websites
  • Leading customers through software training
  • Communicating complicated technology to clients with expertise ranging from novice to advanced
  • Teaching and helping customers
  • Curiosity: you love to dig into problems and find solutions
  • Start-up hustle & teamwork
  • Project management
Responsibilities
  • Live chatting with clients to assist them in real time
  • Answering incoming calls to resolve client questions and returning voicemails
  • Emailing with clients and providing them with frequent updates
  • Reporting technical issues to the product team
  • Supporting and assisting your teammates

Company Stage

Series B

Total Funding

$53.1M

Headquarters

Austin, Texas

Founded

2016

Growth & Insights
Headcount

6 month growth

12%

1 year growth

16%

2 year growth

91%

Benefits

Remote-first company

Comprehensive health insurance plans

Generous parental and family leave

Collaborative retreats and offsite events

Employee resource groups