GCS Control Tower Analyst

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Job Description:

The Impact You’ll Make in this Role

As a GCS Control Tower Analyst at Global Logistics, you will play a key role in ensuring the efficient and effective management of the export shipping process in the division of Global Channel Services. In this role you will be able to help external and internal customers with the export shipping process. The main objective is that the customer gets their shipments at their destination collaborating with internal departments to ensure timely and accurate shipments.

Here, you will make an impact by:

• Accurately enter required data and process orders in accordance with department procedures.
• Communicate with other departments and providers to research and resolve issues, identify and implement service solutions
• Handle and delivery of export/import documents.
• Work closely with carriers to request international documents (BL, AWB) freight charges and shipments status.

Your Skills and Expertise 

To set you up for success in this role from day one, 3M is looking for candidates who meet following minimum requirements:

• Key skills: Data analytics, Flexible & Adaptable with workflow processes, and priorities
• Education: Bachelor’s degree from an accredited university related to Foreign Trade and Customs, Logistics or Business Administration. Or 1+ years equivalent experience on the fields mentioned above.
• Past Experience as: 2 years of customer service experience, order management and/or Logistics/Shipping,
• Other – Fluent English 

Additional knowledge / nice-to-have skills / preferred qualifications that could help you succeed even further in this role include:

• Additional Skills: Knowledge and use of SAP and Sales Force
• Personal Attributes: Highly organized, have great attention to details, Ability to convey a positive customer service and team-oriented attitude.

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Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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