Caesars Entertainment

Operates casinos, resorts, and entertainment venues

Inside Sales Host

Account ExecutiveConfirmed live in the last 24 hours

Full-timeChandler, OK, USANo salary listedIn-person

About the Job

Requirements

One to three years of experience in casino or hotel customer service, guest hosting, or telemarketing.
Ability to read, write, speak, and understand English.
Ability to respond to visual and aural cues.
Ability to work a varied schedule including holidays, nights, and weekends as needed.
Ability to work a reasonable amount of overtime when required.
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
Ability to think independently and make decisions to maximize customer experience and program profitability.
Excellent time management and ability to perform multiple tasks simultaneously.
Excellent oral and written communication skills.
Excellent telephone communication skills and ability to engage others to commit to action.
Ability to work independently and demonstrate self-motivation.
Ability to respond calmly and make rational decisions when handling guests' needs.
Manual dexterity to operate a computer and other office equipment.
Ability to continuously maneuver around the office and move quickly around the property.
Ability to bend, crouch, kneel, twist, and work at a desk.
Ability to tolerate areas containing secondhand smoke.
Must comply with applicable rules, regulations, laws, state and federal policies, and regulatory procedures.
Must maintain a well-groomed, professional appearance.
Must meet attendance guidelines.
Must participate in mandatory meetings and pre-shift BUZZ sessions.
Must be able to work cooperatively with coworkers and as part of a team.

Responsibilities

Develop and maintain coded player blocks through direct mail, email, telemarketing, and database use.
Participate in telephone solicitation and coordinate personalized direct mailings for assigned markets.
Ensure seamless handoff of guest pre-trip itineraries for flawless on-property execution by the VIP Hospitality Team.
Respond to and consistently meet or exceed clients' needs.
Support and cultivate new ideas for business or service solutions.
Communicate programs and services clearly, seek support, and keep stakeholders informed of changes that may affect the business.
Maintain knowledge of all happenings on the property and in the market.
Develop skills to handle increasingly complex matters.
Project warmth and enthusiasm in person and on the phone, build rapport, strengthen relationships, and encourage trial and repeat visitation.
Teach, mentor, train, and share information with the team.
Follow the Everyone Greets Everyone policy by proactively greeting guests and team members, acknowledging them within 10 feet, initiating a verbal greeting within 5 feet, and looking for opportunities to greet others.
Perform other duties as assigned.

Desired Qualifications

A college degree or equivalent experience is preferred but not required.

Responsible for developing and maintaining coded player block through direct mail, email, telemarketing by leveraging databases.
Actively participates in telephone solicitation and coordinates personalized direct mailings for assigned markets.
Fully complies with all applicable rules, regulations, laws and policies, and conducts oneself with highest level of integrity and honesty.
Ensures seamless hand off of guest pre-trip itinerary for flawless on property execution by VIP Hospitality Team.
Responds to and consistently meets or exceeds the needs of clients.
Supports and cultivates new ideas for business or service solutions.
Clearly communicates programs/services, seeks support and keeps all informed of changes that may have impact the business.
Must be knowledgeable of all happenings on property and in market.
Develop skills to handle increasingly complex matters.
Projects warmth and enthusiasm in person and on the phone; builds rapport to strengthen relationships and encourages trial as well as repeat visitation.
Demonstrate a willingness to teach, mentor, train, and share information with the team.
Ability to read, write, speak and understand English.
Must be able to respond to visual and aural cues.
Must present a well-groomed, professional appearance.
Meets the attendance guidelines of the job and comply with all state, federal and regulatory policies and procedures.
Must be able to work a varied schedule including holidays, nights and weekends as needed.
Must be able to work a reasonable amount of overtime when required.
All team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member, front or back of house, should proactively seek out opportunities to greet guests and their fellow team members daily. EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up, look around (“head on a swivel”); look for opportunities to greet guests and others; please remember that when you are on the floor, you are “on stage”.
Team members will participate in all mandatory meetings and pre-shift BUZZ sessions.
Must be able to get along with co-workers and work as a team.
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
Perform other duties as assigned.

One to three years of experience in casino or hotel customer service, guest host, or telemarketing.
College degree or equivalent experience preferred but not required.
Excellent interpersonal skills required.
Ability to think independently and make decisions to maximize customer experience and program profitability.
Exceptional time management. Must perform multiple tasks simultaneously.
Must have excellent oral and written communication skills.
Must be able to listen and respond to visual and aural cues.
Fun, team focused attitude
Must be resilient, tenacious, and committed to personalizing interactions to drive performance that is highly measured.
Excellent telephone communications skills, and the ability to engage others to commit to action.

Must be able to continuously maneuver around office.
Must be able to move quickly around property.
Must be able to bend, crouch, kneel, twist and work at a desk. Responds to visual and aural cues.
Must be able to work independently and proven to be self-motivated.
Must be able to speak, read, write and understand English.
Must have the manual dexterity to operate a computer and other office equipment.
Must be able to respond calmly and make rational decisions when handling guest’s needs.
Must be able to tolerate areas containing secondhand smoke

About the Company

Caesars Entertainment

Operates casinos, resorts, and entertainment venues

Caesars Entertainment operates a global portfolio of casinos, hotels, and entertainment venues. Its core business is gaming and hospitality, with casinos offering table games and slot machines, plus lodging, dining, live shows, and conventions. The product is the overall gaming and resort experience: guests gamble, stay, eat, and enjoy entertainment across properties worldwide. Caesars Palace in Las Vegas and other destinations anchor the brand. The company grew through acquisitions (notably Harrah’s over Caesars, and later Eldorado Resorts) to become a leading gaming and hospitality group. Its business model combines casino gaming revenue with hotel stays, hospitality services, and event-driven entertainment, leveraging a recognizable brand and scale to attract high-traffic destinations. The goal is to provide a comprehensive leisure and entertainment experience while sustaining growth and resilience in a competitive gaming industry.

Company size: 10,001+
Company stage: IPO
Headquarters: Las Vegas, NV
Founded: 1973

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