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Kaiser Permanente

Integrated healthcare provider and payer platform

Laboratory Technician

Diagnostics & Laboratory ProfessionalsPosted on Oct 2
Full-timeDenver, CO, USANo salary listedIn-person

About the Job

Requirements

  • An associate degree or higher is required.
  • Obtain one of the following within 12 months of hire: Medical Lab Technician ASCP Certification from the American Society for Clinical Pathology; Clinical Lab Scientist Certificate from the National Credentialing Agency for Laboratory Personnel; Medical Technologist Certificate from the American Society for Clinical Pathology; or American Medical Technologist Medical Lab Technician Certificate from American Medical Technologists.
  • Provide excellent customer service, maintain positive customer interactions, and demonstrate service recovery skills.

Responsibilities

  • Comply with Kaiser Permanente quality, safety, and emergency policies and procedures, demonstrate effective work habits and clinical practice in interactions with patients and colleagues, follow patient-safety practices including medication and procedural safeguards, infection and fall prevention, use two patient identifiers and procedural time-outs, and promptly report hazards, accidents, incidents, and unsafe working conditions.
  • Perform waived, moderate, and high-complexity testing according to established procedures.
  • Perform and report accurate, timely clinical laboratory tests in various laboratory sections; maintain documentation according to accrediting-body and laboratory policies; analyze and appraise results relative to one another and pertinent quality-assurance data; and review results in accordance with regulatory guidelines.
  • Solve problems and make independent decisions; participate in quality-assurance activities; perform and document quality control; recognize and resolve abnormal variances; document quality-improvement activities according to protocol; assist clinicians with quality concerns; and collaborate on process improvements.
  • Perform preventive maintenance, troubleshooting, calibration, and minor repairs to instrumentation.
  • Perform specimen collection procedures and process specimens for tracking and transport as needed.
  • May participate in interviewing and selecting potential candidates for hiring; train and orient new employees.
  • Contribute to cost-effective laboratory operations and help maintain adequate supply inventory.
  • Assist with implementation, startup, validation, and correlation of new methods and instrumentation.
  • Use computer systems and multiple software programs as required by company and departmental procedures.
  • Complete required laboratory orientation, training, competencies, and ongoing education.
  • Perform related duties of a Clinical or Technical Lab Assistant as assigned.
  • Perform other related duties as assigned.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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