V

Vinfen

Health and human services for disabilities

Residential Counselor - Developmental Disabilities

Part-TimeDeadline 6/22/27
$21.27/hr
Entry
Norwood, MA, USA
In Person
Social & Community ServicesResidential & Direct Support

About the job

Requirements
  • Knowledge and use of advocacy techniques.
  • Knowledge and use of different communication styles.
  • Knowledge of empowerment and self-advocacy techniques.
  • Knowledge of participatory planning techniques.
  • Knowledge of required physical personal management skills.
  • Knowledge of required household management skills.
  • Knowledge of crisis intervention techniques.
  • Sensitivity to cultural, religious, racial, disability, and gender issues.
  • Participatory, collaborative, and teaching skills.
  • Ability to work independently and as part of an interdisciplinary team.
  • Ability to adapt communication to a variety of individuals using different communication styles.
  • Ability to work in a professional and confidential capacity.
  • Ability to learn and practice new skills.
  • Ability to communicate effectively in oral and written formats.
  • A high school diploma or equivalent is required; in some cases, experience may be substituted for academic training.
  • Driving is required using either a Vinfen van or personal vehicle. If using a personal vehicle, the employee must possess and maintain adequate insurance and a safe driving record subject to annual checks.
  • A valid driver's license must be presented at employment. The employee must be at least 21 years old, have held a valid US driver's license for at least six months, and pass a driver's screening background check.
  • Ability to stand, walk, bend, kneel, stoop, crouch, crawl, and climb; lift at least 25 pounds using proper techniques or a two-person lift; operate a computer and office equipment; sit, reach, climb stairs, and maneuver through narrow spaces or hallways; assist clients with daily living; and communicate with clients, staff, and external representatives.
  • Required vision includes close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
  • For day-program or group-residence positions, ability to assist with routine living activities including cleaning, meal preparation, vacuuming, shoveling, and grocery shopping.
  • CPR certification is required within two weeks of hire.
  • First Aid certification is required within two weeks of hire.
  • MAP certification is required within 150 days of hire.
  • PBS Tier 1 certification is required within 150 days of hire.
  • Safety Care certification is required within 90 days of hire.
Responsibilities
  • Assist individuals in the home to integrate into their communities and develop and maintain friendships.
  • Help individuals access community-based support and resources.
  • Plan recreational and social activities that promote social inclusion and emotional well-being.
  • Support individuals in making choices, self-advocating, and participating in decisions about their support and lives.
  • Support access to assistive technology and adaptive equipment to augment communication, community access, and independent living.
  • Support individuals in securing, maintaining, and growing work, volunteer, and other community engagement opportunities.
  • Encourage individuals and their families to maintain strong partnerships with staff and other interested parties.
  • Provide training and support in rehabilitative and behavioral interventions and monitoring, fire and safety regulations, appointment scheduling, money management, activities of daily living, grocery shopping, meal planning and cooking, household chores, and use of generic resources.
  • Perform hands-on program tasks as required to implement support plans.
  • Provide transportation as necessary.
  • Assess individuals' physical and emotional status and report changes to a supervisor.
  • Monitor individual funds as needed.
  • Maintain individual records, collect behavior and academic data, maintain progress notes, and document incidents, programs, and routine activities in a communication log.
  • Procure, store, administer, document, and dispose of medication in accordance with MAP requirements, funding-source regulations, and company policy.
  • Communicate with and provide information to interested parties, including the program nurse, case managers, and Visiting Nurses Association.
  • Participate in mandated training and staff meetings as directed by a supervisor.
  • Ensure compliance with internal and external regulatory policies, procedures, and standards.
  • Maintain home safety and upkeep, including housekeeping, snow shoveling, and trash removal.
  • Comply with corporate and divisional policies and procedures, including safe work practices, workers' compensation, universal precautions, and exposure control.
  • Complete paperwork and logs, including communication logs, community membership logs, and activity schedules.
  • Provide shift coverage in other homes or programs as assigned by a supervisor.
  • Function as a human rights advocate; provide physical intervention and/or First Aid during behavioral or medical emergencies; and serve as a reporter to the Disabled Persons Protection Commission.
  • Assist in developing, implementing, and documenting treatment, including ISP/PSTPs and clinical programs.
  • Perform other related duties as required.
Desired Qualifications
  • Candidates with one or more years of experience and/or training in a related function will be given preference for employment.

About the company

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

1977

Get referred to Vinfen

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Simplify Jobs

Simplify's Take

What believers are saying

  • Vinfen added Melissa Shannon as vice president of policy and strategy on August 11, 2026.
  • Gateway Arts raised more than $120,000 in July 2026, strengthening donor-backed programs.
  • The Lowell Restoration Center gives Vinfen a visible, state-backed crisis-care platform through 2028.

What critics are saying

  • Massachusetts staffing shortages hit direct care roles; Vinfen faced layoffs or unpaid leave in 2026.
  • DMH contract dependence creates budget risk; the Lowell extension added only about $250,000.
  • The Commonwealth’s 2026 Skyline Drive case shows Vinfen’s landlord and placement ecosystem faces legal scrutiny.

What makes Vinfen unique

  • Vinfen operates Massachusetts and Connecticut community behavioral health, disability, and brain-injury services.
  • Restoration Center of Greater Lowell opened March 31, 2026 as 24/7 crisis diversion.
  • Vinfen’s 2025 annual report shows $295.7 million revenue and $89.2 million net assets.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Pet Insurance

Paid Vacation

Paid Holidays

Paid Sick Leave

Tuition Reimbursement

Employee Referral Bonus

Employee Discounts