Inactive
W

Westgate Resorts

Sells vacation ownership interests in resorts

Housekeeping Supervisor

Hotel Guest ServicesPosted on Oct 12
Full-timeKissimmee, FL, USA$19 /hrIn-person

About the Job

Requirements

  • Must be able to lift 50 pounds and work in outdoor weather conditions.
  • Minimum of one year of experience as a Housekeeping Supervisor.
  • Must have a valid driver's license.
  • Must be proficient in speaking, reading, and writing English.
  • Must have basic to intermediate computer skills, including data entry, email management, and Microsoft Office applications: Excel, Word, and Outlook.
  • Must pass a background check and drug test and prove eligibility to work in the United States.
  • Applicants who smoke or use tobacco products will not be considered, except where prohibited by law.

Responsibilities

  • Ensure guests experience high standards of cleanliness and comfort during their stay.
  • Supervise and motivate housekeeping personnel, provide daily supervision, and ensure adherence to service and productivity standards.
  • Assign duties to staff and examine their work for accuracy, neatness, and compliance with policies and procedures.
  • Communicate with guests and employees verbally and in writing, answer questions, and provide clear direction.
  • Inspect and prepare clean units before making them vacant and clean for guest occupancy.
  • Assist in training and developing existing and new staff members.
  • Report engineering issues according to established company procedures.
  • Respond promptly to guest requests and follow up to deliver customer service.

Desired Qualifications

  • Prior experience with HotSOS and a property management system is preferred.

About the Company

Westgate Resorts

Sells vacation ownership interests in resorts

Westgate Resorts sells timeshare vacation ownership interests in a portfolio of luxury U.S. resorts. Buyers purchase a fractional stake that gives them annual use of a property for a set period, with options to exchange visits to other Westgate locations. The company makes money from timeshare sales, financing for purchases, property management fees, guest services, and rental of unsold inventory. It differentiates itself by owning and operating a large, diverse set of properties and handling development, financing, management, and services in-house to deliver a full guest experience, rather than relying on third-party providers. Its goal is to scale vacation ownership experiences, grow its property portfolio, and expand its revenue from financing, management, rentals, and services.

Company size
5,001-10,000
Company stage
Debt Financing
Total funding
$206M
Headquarters
Orlando, FL
Founded
1982

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