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Advocate Health

Healthcare provider delivering equitable, cost-effective care

Certified Medical Assistant

Clinical Support & Patient AdministrationPosted on Nov 10
Part-timeCedartown, GA, USAIn-person

About the Job

Requirements

  • High school diploma or GED is required.
  • Completion of an accredited Medical Assistant program is required in Greater Charlotte and Wake Forest; structured clinical military training documented by DD214 or EMT may substitute in those divisions.
  • In IL/WI and Floyd & Navicent divisions, completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time Medical Assistant experience within the last five years, is required.
  • Current American Heart Association Basic Life Support certification is required in Greater Charlotte and Wake Forest.
  • In IL/WI and Floyd & Navicent divisions, American Heart Association Basic Life Support for Healthcare Providers certification must be obtained within 45 days unless the department leader determines it is not required.
  • Wake Forest requires certification from one of the listed medical assistant certifying organizations: AAMA, AMT, AAH, NHCWA, NHA, MCMA, NAHP, or NRMA.
  • Pediatric Emergency Assessment, Recognition, and Stabilization certification may be required within one year in select Wake Forest areas.
  • Successful completion of Advocate Health’s competency assessment is required in Greater Charlotte and Wake Forest.
  • The role requires no prior experience.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
  • Computer proficiency, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical record systems.
  • Ability to perform the physical activities and lift up to 35 pounds without assistance; use patient-handling equipment and another team member, when available, for patient lifts over 35 pounds or when a patient cannot assist.
  • Functional speech, vision, hearing, and touch, including fine-hand manipulation skills, are required.
  • Ability to wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.

Responsibilities

  • Follow the Medical Assistant scope of practice, policies, and procedures, and maintain training and competency for the specialty area while providing patient care.
  • Perform rooming and visit tasks, including taking vital signs; reconciling medications; recording medical history; reviewing health maintenance and allergies; and conducting screenings for depression, suicide, falls, and social drivers of health.
  • Assist providers with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparing laboratory orders and requisitions, and tracking results.
  • Perform point-of-care testing per standing or provider orders and complete Clinical Laboratory Improvement Amendments-approved waived laboratory tests and practice-specific diagnostic testing in accordance with CLIA standards.
  • Safely administer medications and vaccines while following the rights of medication administration.
  • Perform other assigned duties, including medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Cross-train and perform duties relevant to the specialty or clinic practice within the Medical Assistant scope of practice.
  • Communicate effectively and promptly, work with the team, and escalate concerns appropriately.
  • Maintain a clean work environment, clean instruments and equipment appropriately, ensure equipment and supplies are in working order, and keep areas stocked.
  • Provide age-appropriate care by applying knowledge of growth and development across the lifespan, assessing patient-status data, interpreting patient needs, and providing care in accordance with department policies and procedures.
  • Operate all equipment necessary to perform the job.

Desired Qualifications

  • Excellent communication and interpersonal skills, including the ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
  • Customer service skills that support a positive patient experience.

About the Company

Advocate Health

Healthcare provider delivering equitable, cost-effective care

Advocate Health runs a multi-state healthcare system that provides care through a network of hospitals, clinics, and affiliated services. It aims to help people live well by delivering equitable care for all in its communities, using its combined strength and expertise to improve health outcomes while lowering costs. The organization operates across seven states (Alabama, Georgia, Illinois, Michigan, North Carolina, South Carolina, and Wisconsin) with strong bases in Chicago and Milwaukee, and focuses on coordinating care, expanding access, and reducing waste to deliver value to patients. Its goal is to offer consistent, high-quality care that is more affordable by emphasizing equity, prevention, and efficient care delivery within a regional network.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Charlotte, NC
Founded
2022

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