Technical Sales Engineer

Overview

The Technical Sales Engineer is the face of Axchem to our customers and will be responsible for increasing sales and maintaining existing sales in his/her designated territory. By developing relationships and meeting with key decision-makers, the Technical Sales Engineer will ensure the success of various customer specialty chemical projects at the targeted accounts. The Technical Sales Engineer will ensure that Axchem USA, Inc.’s core products and additional offerings are performing to established standards by visiting the customer site and providing solutions for the customer’s problems as they arise. Additionally, the Sales Engineer will establish routine monitoring and reporting around all of our chemical applications to ensure we meet the needs and expectations of the customer. Manages and balances Innovation, Capability, and Cost.

Responsibilities

• Initiate and lead sales and support activities at their accounts to include: qualifying opportunities, conducting on-site survey/audit/testing to generate innovative solutions, building customer relationships and consensus for proposed solutions, writing and presenting proposals, improvement plans, trial results, etc., planning and conducting evaluations, and continuously communicating and justifying.
• Have physical ability to handle day-to-day rigors of pulp and paper mill activities including maneuvering in around piping, tight spaces, uneven areas, equipment maintenance, equipment transport, carrying 42-pound pails and/or carrying of 50-pound bags to conduct chemical evaluations, loading hoppers, climbing stairs and/or platforms in varied climates (cold climates at or near 0 degrees F and hot climates at or near 100 degrees F), collect liquid and stock samples for lab testing (up to 50 pounds), carry and manage testing equipment (various size cases), travel to other customer sites as needed.
• Work as part of a team, supporting others when needed, and seeking support when needed.
• Demonstrate a strong commitment to safety through behavior and decision-making, and through speaking up to colleagues and customers. Always comply with laws, regulations, and policies.
• Demonstrate a continuous improvement mindset through curiosity, skill enhancement, a structured approach to improvement, and a desire to make themselves and the world around them better.
• Maintain the confidentiality of the Company’s products, customers, and proprietary information.

Qualifications

EDUCATION:

• Bachelor's Degree - A Bachelor’s Degree in Science or an equivalent level of field experience is required. Preferred degrees would be Pulp and Paper Science, Chemical Engineering, Chemistry, or Biology.

EXPERIENCE:

• Recommended five to twenty years of experience combined, successful, and progressive technical sales and/or service experience either with a paper specialty chemical supplier (or similar) or engineering/technical experience with a pulp and paper company.

LICENSES AND CERTIFICATIONS:
KNOWLEDGE, SKILLS, ABILITIES:

• Ability to develop and further customer relationships while utilizing technical skills in achieving Company sales objectives.
• Strong orientation to team development and the ability to work productively with other Axchem personnel and gain their cooperation and respect.
• Excellent written, verbal, and presentation skills are a must.
• Confident, bright, articulate, innovative, highly motivated, and self-starter with a high energy level and a spirit of team effort and cooperation, and of the highest integrity.

BENEFITS:

• Competitive Salary
• Medical Benefits
• Dental Benefits
• Vision Benefits
• Flexible Spending Accounts
• 401(k) Savings Plan
• Vacation Days
• Incidental/Sick Days
• Paid Holidays
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• Tuition Reimbursement
• Employee Development & Training

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

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