Assessment and Referral Representative

Responsibilities

Assessment and Referral Representative - Not Remote

PRN/As Needed:  Shifts and Days may vary

Rivendell Behavioral Health Services is an 80-bed full-service behavioral healthcare acute care facility located in Benton, AR, that has been providing quality health care to the residents of Arkansas since 1985. Rivendell Behavioral Health Services has been offering hope to individuals, families, and communities for over 35 years. Rivendell Behavioral Health Services is the leader in providing quality mental health and addiction treatment services. Our commitment to care includes developing integrated delivery systems through partnerships with medical surgical hospitals, community mental health centers, educational institutions, managed care organizations, local health professionals and agencies. Rivendell Behavioral Health Services strives to set the standard for excellence in the field of behavioral health care and maintains its leadership role by treating each patient as a respected individual of our community.

Rivendell Behavioral Health Services of Arkansas is looking for an Assessment and Referral Representative. This position is imperative to our success at Rivendell. The position requires one to handle a multitude of situations and patient populations, as well as being able to communicate effectively and efficiently with referral sources. Below are the main job duties of the Assessment and Referral Representative, other job duties may be given.

JOB DUTIES:

• Receives inquiry/referral calls, completes inquiry/referral form on each call, schedules assessment and completes follow-up on all inquiry and referral calls.
• Assists in scheduling admissions of patients to hospital.
• Records information that identifies referral source and patient.
• Ensures all payor sources are verified. Completes financial packet when appropriate.
• Completes admission process and distributes documents to the appropriate departments. Record and screen clothing and valuables of patients upon admission.
• Interviews patient and family to gather information to assist licensed professional in determining appropriate level of care.
• Obtain signature or appropriate consent and other admission forms from legally responsible person.
• Assign patient and Account numbers.
• Ensures communication of special treatment needs/concerns to appropriate departments through participation in continuity of care meetings or other means of communication.
• Other duties as assigned.

What do our current employees value at Rivendell Behavioral Health & UHS?

An environment that puts patient care first. One of the most rewarding aspects of working at Rivendell Behavioral Health is providing excellent care, comfort, and security to the patients and families you treat, at their most vulnerable times. Supportive and responsive leadership. You are never alone, as you are part of a large network of peer nurses and nursing leaders that routinely exchange ideas and review current topics within the industry. Having the opportunity to grow, learn, and advance in your career.

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, our annual revenues were $10.77 billion in 2018. In 2020, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2019, ranked #293 on the Fortune 500; and in 2017, listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies. Headquartered in King of Prussia, PA, UHS has more than 87,000 employees and through its subsidiaries operates 26 acute care hospitals, 327 behavioral health facilities, 40 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 37 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications

Master’s degree in Counseling, Psychology, Nursing, or related field from an accredited college or university.

CPR and Handle with Care training/certification required and can be provided upon hire at the facility.

Must be willing to work as a team with all staff. Must be able to treat all patients with respect.

EEO Statement 

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates with matching skillset and experience with the best possible career at UHS and our subsidiaries.  We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail etc. If you feel suspicious of a job posting or job-related email, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449