Full-Time

Domain Lead

Data Analytics

Innova Solutions

Innova Solutions

11-50 employees

Global tech partner for digital solutions

No salary listed

Framingham, MA, USA

In Person

Category
Data & Analytics (1)
Required Skills
SAS
R
SQL
Tableau
Data Analysis

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Requirements
  • Bachelor’s Degree in any career stream
  • At least 7 years of experience in BPO sector
  • Marketing analytics experience specifically around customer analytics
  • Experience with SQL, Tableau, SAS/R, SAS MA, etc.
  • Experience in a client facing position
  • Ability to work independently as a self-starter
  • Previous experience working with both onshore and offshore teams
  • Professional communication Skills
  • Analytical skills
Responsibilities
  • Focus on operations management
  • Provide inputs for implementation of new solutions
  • Support Delivery Lead and Practice in the sales cycle with Due Diligence activities
  • Manage client satisfaction with the objective of improving account penetration in the Domain within the norms and guidelines of Infosys
  • Contracting and agreement
  • Quality planning
  • People management
  • Operations management
  • Strategy and roadmap definitions (domain)
  • Initiatives at the unit level

Innova Solutions is a global technology and talent partner that delivers transformative digital solutions. Since 1998, it combines advanced technologies with an accelerated engineering approach and a curated network of specialists in cloud, data & analytics, AI & automation, cybersecurity, and digital product engineering to help clients modernize and innovate. Its end-to-end work blends engineering services with access to skilled professionals, enabling projects from strategy and development to deployment and optimization across multiple domains. The goal is to help world-leading organizations modernize quickly, drive rapid innovation, and achieve measurable business outcomes.

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

Santa Clara, California

Founded

2006

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See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Partnerships with Carolina Panthers and Charlotte FC leverage sports tech stack.
  • AIFICIENT delivers 20-50% efficiency gains in workflows and maintenance.
  • Healthcare focus accelerates AI adoption with measurable operational outcomes.

What critics are saying

  • Hyperscalers commoditize AI frameworks, eroding consulting differentiation in 12-18 months.
  • Lack of validated case studies stalls enterprise sales in 6-12 months.
  • TCS, Infosys dominate GCC market, compressing Innova Orion margins in 12-24 months.

What makes Innova Solutions unique

  • AIFICIENT embeds AI across solution design, development, and delivery launched December 10, 2025.
  • Innova Orion provides India-specific services for Global Capability Centres.
  • Authorized partner for Simplify Healthcare's AI-driven health payer solutions.

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Company News

Women Who Win
Jul 15th, 2026
Chief Talent Strategy Officer shivani sardana vohra on leading with access, authenticity, and calmness.

Chief Talent Strategy Officer shivani sardana vohra on leading with access, authenticity, and calmness. "What truly works in building and retaining talent is staying grounded in the fundamentals. When people see purpose in their work and a future for themselves, commitment follows naturally." Meet Shivani Sardana Vohra, Chief Talent Strategy Officer at Innova Solutions. Based in Chicago, Shivani has spent more than 13 years with the company, building a career that has spanned finance, operations, and talent strategy. A passionate advocate for advancing women in the workplace and supporting entrepreneurship, she believes that great leadership begins with empowering people. Women Who Win is excited to share her inspiring Women Who Win story. 1.Tell Women Who Win your story. You are the Chief Talent Strategy Officer at Innova Solutions and have risen through the ranks over the past 13 years, wearing many hats across finance, operations, and talent. What has shaped your journey into executive leadership, and how have those experiences influenced the leader you are today? My journey at Innova Solutions has been shaped by growth, learning, and trust over the past 13 years. I've been fortunate to wear many hats across finance, operations, and talent, which gave me a deep appreciation for how the business works as a whole and how important people are to every outcome. I didn't set out with a defined path to executive leadership - each step simply asked me to take on more responsibility, learn quickly, and serve the organization in the way it needed most at the time. Along the way, I've been told by many that I lead with empathy, optimism, calmness, and resilience, and that I listen deeply. Those reflections mean a great deal to me. I believe leadership is about creating space for others to grow - giving teams creative independence, offering guidance when needed, and helping them build confidence as leaders themselves. Today, I strive to lead with humility, clarity, and purpose, grounded in the belief that strong businesses are built by empowered people. 2. As a leader, you've also committed time to philanthropic efforts. What organizations are you engaged with today, and what impact areas are closest to your heart? I've stayed close to philanthropic work that focuses on expanding opportunity for women and children, beginning with my long-standing involvement in the Teen Girls in Technology program through the YWCA. In 2013, my mother, sister, and I co-founded the Innova Foundation as a way to deepen that commitment and support communities in need through thoughtful partnerships and global outreach. Over the years, Women Who Win has been fortunate to work alongside many mission-driven organizations focused on humanitarian, educational, and environmental causes. One organization especially close to my heart is Apna Ghar in Chicago, which is dedicated to ending gender-based violence and supporting women and children during some of the most vulnerable moments of their lives. My family and I are actively involved in supporting their work, which centers on safety, dignity, and culturally responsive care. Being part of that mission has reinforced for me that meaningful impact often happens quietly - by showing up consistently, listening, and helping create spaces where women can heal, rebuild, and reclaim their futures. 3. Innova Solutions was recently named one of America's Best Large Employers by Forbes. From your perspective, what actually works when it comes to building and retaining talent? And what do companies often get wrong? Being named one of America's Best Large Employers by Forbes is humbling, because it reflects the voices and experiences of its people rather than any single initiative. From my perspective, what truly works in building and retaining talent is staying grounded in the fundamentals - listening with intent, investing in people's growth, and creating environments where individuals feel trusted, supported, and challenged. When people see purpose in their work and a future for themselves, commitment follows naturally. What I continue to learn - and what I hope more organizations will lean into, is the value of slowing down and staying close to the basics. It's easy, especially in times of growth or pressure, to look for quick solutions, but culture is built quietly through everyday actions, consistency, and genuine care. Leaders don't have to have all the answers, but they do need to show up, listen, and be present. When people feel respected, supported, and trusted - especially during change - strong cultures tend to grow naturally, and the results often follow. 4. Given your journey in executive leadership, what does real empowerment for women in the workplace look like to you today? And what is one change you would like to see? To me, real empowerment today means women having the trust, authority, and support to lead authentically - without feeling pressure to conform to a narrow or outdated definition of leadership. It looks like women being heard in decision-making rooms, having equal access to high-impact opportunities, and working in environments that recognize the realities of different life stages. Empowerment also means psychological safety: the ability to take risks, challenge ideas, and lead with both strength and empathy. One change I would like to see is a more intentional focus on sponsorship and succession for women, especially at senior and board levels. There are many talented women who are ready and capable, but not always positioned when opportunities arise. I believe real progress happens when leaders actively advocate, create pathways, and hold themselves accountable for building leadership pipelines that truly reflect the depth and diversity of talent within their organizations. 5. You dedicate time to your career, philanthropy, and advancing women. What is your next big dream? My next big dream is simple, but deeply important to me - that every child, regardless of where they're born or the resources around them, has access to quality education and basic healthcare. I've seen how easily potential can be limited by circumstances like hunger, unsafe learning environments, or lack of medical care, and how transformative it can be when those fundamentals are met. Through its work with the Innova Foundation and other mission-driven partners, I've seen firsthand how meeting children where they are - with nutrition, healthcare, and safe spaces to learn - can change everything. When those basic needs are addressed, children are free to focus on learning, growing, and imagining what's possible for their futures. That's the world I continue to hope and work toward - one where no child's potential is defined by what they lack, but by what they're given the chance to become.

Innova Solutions
Jan 8th, 2026
Innova Solutions Named a Major Player in IDC MarketScape: U.S. Revenue Cycle Management Service Solutions 2025 - 2026 Vendor Assessment

Innova Solutions named a Major Player in IDC MarketScape: U.S. Revenue Cycle Management Service Solutions 2025 - 2026 Vendor Assessment. January 9, 2026 By Innova Solutions Home " Press release " Innova Solutions named a Major Player in IDC MarketScape: U.S. Revenue Cycle Management Service Solutions 2025 - 2026 Vendor Assessment. Atlanta, GA - January 8, 2026 Innova Solutions, a global technology and talent solutions provider, has been recognized as a Major Player in the IDC MarketScape: U.S. Revenue Cycle Management Service Solutions 2025 - 2026 Vendor Assessment (Doc# US52987225, December 2025). Innova Solutions Inc. believe this acknowledgment emphasizes Innova Solutions' commitment to delivering innovative, end-to-end revenue cycle management (RCM) services that strengthen financial performance while enhancing the patient experience. The IDC MarketScape evaluation assesses RCM service providers based on the depth of their capabilities and the strength of their go-to-market strategies. Innova Solutions Inc. believe Innova Solutions' designation as a Major Player reflects its comprehensive RCM services portfolio, deep healthcare domain expertise, and consistent success supporting providers as they navigate complex reimbursement environments, regulatory change, and operational inefficiencies. "To us, Innova's recognition in the IDC MarketScape validates our focus on delivering measurable outcomes for healthcare organizations through innovation, agility, and deep industry expertise," said John Fundingsland, Group Vice President at Innova Solutions. "We are committed to helping our clients modernize revenue cycle operations, improve cash flow, and elevate overall financial performance by combining advanced technology with strategic execution." Innova Solutions' RCM offerings leverage advanced analytics, automation, and AI-driven workflows to streamline billing operations, improve collections, reduce administrative burden, and support long-term financial sustainability. With a technology driven approach and flexible delivery models, Innova Solutions partners with healthcare organizations to drive operational efficiency and adapt to evolving market demands. For more information about Innova Solutions' RCM services, visit: https://innovasolutions.com/industries/healthcare-and-life-sciences/revenue-cycle-management/ About IDC MarketScape. IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors. About Innova Solutions. Innova Solutions is a global technology and digital transformation leader, delivering IT consulting, business process services, and innovative solutions to clients across industries. With a focus on driving measurable outcomes, Innova Solutions empowers organizations to accelerate growth and embrace the future of work. Let's talk! Write to Innova Solutions Inc. at. By checking this box, I agree to receive updates from Innova Solutions *

Innova Solutions
Dec 10th, 2025
Innova Solutions Launches AIFICIENT(TM)

Innova Solutions launches AIFICIENT(TM). By Innova Solutions Home " Press release " Innova Solutions launches AIFICIENT(TM). ATLANTA - December 10, 2025 - Innova Solutions, a global technology and talent solutions provider, proudly announces the official launch of AIFICIENT(TM), a groundbreaking offering designed to embed AI across every stage of solution design, development, and delivery. AIFICIENT empowers organizations to close the AI outcome gap, transforming visionary ideas into measurable business outcomes. As enterprises race to harness the power of AI, many face challenges such as fragmented initiatives, legacy technology debt, lack of scalable frameworks, and a shortage of skilled talent. AIFICIENT addresses these barriers head-on, enabling seamless AI integration that makes innovation sustainable and ROI transparent. "Across industries, businesses are eager to realize the full potential of artificial intelligence but often struggle with fragmented strategies and complex legacy systems," said Arvind Ramachandra, CTO of Innova Solutions. "With AIFICIENT, we are bridging that gap by delivering an intelligent, scalable solution that transforms ambition into tangible results. Our clients can now move beyond experimentation to measurable value, accelerating innovation and driving meaningful business outcomes in a rapidly evolving digital landscape." Sanjana Prithviram, VP and Industry Leader at Innova Solutions, added: "AIFICIENT redefines productivity for Innova and our clients, delivering greater value at every phase of a project. By uniting AI, strategic partnerships, and purpose-built frameworks, AIFICIENT delivers supercharged efficiencies and quantifiable outcomes where they matter most." AIFICIENT powers intelligent transformation across business, engineering, and IT operations by optimizing workflows, monetizing data, modernizing platforms, and streamlining support and maintenance. Designed to deliver accelerated outcomes, measurable value, and significant cost savings, AIFICIENT positions enterprises for success today and into the future. Let's talk! Write to Innova Solutions Inc. at. By checking this box, I agree to receive updates from Innova Solutions *

Innova Solutions
Oct 14th, 2025
Innova Solutions Named a Leader in Everest Group's Software Product Engineering Services for Mid-Market Enterprises PEAK Matrix(R) Assessment 2025

Innova Solutions named a Leader in Everest Group's Software Product Engineering Services for mid-market Enterprises PEAK Matrix(R) Assessment 2025. October 8, 2025 By Innova Solutions Home " Press release " Innova Solutions named a Leader in Everest Group's Software Product Engineering Services for mid-market Enterprises PEAK Matrix(R) Assessment 2025. ATLANTA - October 08, 2025 - Innova Solutions, a global technology and talent solutions provider, has been named a Leader in Everest Group's Software Product Engineering Services for Mid-market Enterprises PEAK Matrix(R) Assessment 2025. This recognition highlights Innova's ability to deliver full-spectrum product engineering services - spanning product conceptualization, development, testing, and modernization - to mid-market enterprises worldwide. Everest Group's rigorous assessment recognized Innova for its strategic vision, innovation maturity, and forward-looking application of next-generation technologies such as Generative AI and Agentic AI across the software development lifecycle (SDLC) and software testing lifecycle (STLC). The report also highlighted Innova's deep expertise in agile engineering, platform modernization, and cloud-native product builds tailored for mid-market clients seeking accelerated business outcomes. "We are honored to be named a Leader in Everest Group's assessment," said Arvind Ramachandra, Chief Technology Officer at Innova Solutions. "This recognition validates our commitment to empowering enterprises to scale and differentiate through next-gen product engineering. Our focus on Agentic AI, coupled with strong industry partnerships and deep domain engineering talent, enables us to co-create smart, secure, and scalable software products that drive sustained impact." The report evaluated 26 global service providers on their vision, capabilities, market success, portfolio mix, and value delivered to clients in the mid-market segment. Innova stood out for its: * Domain-aligned engineering teams delivering end-to-end product lifecycle services * AI-powered accelerators and reusable frameworks for faster time-to-market * Co-innovation approach through strategic consulting and experience-led product thinking * Proven GenAI and Agentic AI solutions embedded across engineering and testing workflows To learn more about Innova's suite of digital product engineering offerings, visit Digital Product Engineering - innovasolutions. Licensed extracts taken from Everest Group's PEAK Matrix(R) Reports, may be used by licensed third parties in their own marketing and promotional activities and collateral. Selected extracts from Everest Group's PEAK Matrix(R) reports do not necessarily provide the full context of its research and analysis. All research and analysis conducted by Everest Group's analysts and included in Everest Group's PEAK Matrix(R) reports is independent and no organization has paid a fee to be featured or to influence their ranking. To access the complete research and to learn more about its methodology, please visit Everest Group PEAK Matrix(R) Reports. About Everest Group. Everest Group is a leading global research firm helping business leaders make confident decisions. Everest Group's PEAK Matrix(R) assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions within various market segments. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix(R) to gauge and calibrate their offerings against others in the industry or market. Find further details and in-depth content at www.everestgrp.com. About Innova Solutions. Innova Solutions is a global technology and talent partner specializing in transformative digital solutions. Since 1998, Innova Solutions Inc. has integrated next-gen tech with its accelerated engineering methodology to help the world's leading organizations solve complex challenges, drive rapid innovation, and achieve valuable outcomes. With curated talent communities specializing in cloud, data & analytics, digital product engineering, AI & automation, and cybersecurity, Innova Solutions Inc. partner with clients across industries to modernize faster and operate smarter. Let's talk! Write to Innova Solutions Inc. at. By checking this box, I agree to receive updates from Innova Solutions *

The Stadium Business
Jul 31st, 2025
Tech Stack: Roig Arena, Burnley and more

Innova Solutions, a technology and talent solutions firm, has partnered with the NFL's Carolina Panthers and Major League Soccer franchise Charlotte FC.