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Beth Israel Lahey Health

Integrated health system delivering care, education

Hospice Clinical Staff Educator

Full-TimeUpdated on 10/23/2026
$83.2k - $129.6k/yr
Mid, Senior
Bachelor's, Master's
United States
In PersonOnsite training and patient home visits are part of the role; the specific workplace city or state is not stated.
TrainingCorporate & Technical Training

About the job

Requirements
  • Graduate of an accredited School of Nursing.
  • A Bachelor of Science in Nursing is required; a Master of Science in Nursing is preferred.
  • Current registered nurse licensure to practice professional nursing in Massachusetts.
  • American Heart Association Basic Life Support certification.
  • Three to five years of recent hospice experience, including at least one year as a hospice case manager.
  • Strong clinical background and demonstrably advanced technical nursing skills.
  • An equivalent combination of education and experience that provides proficiency in the listed areas of responsibility may substitute for the stated education and experience requirements.
Responsibilities
  • Oversee orientation for newly hired staff.
  • Assess incoming staff competency and establish individual plans to ensure clinical staff meet competency requirements.
  • Support preceptors and managers in helping newly hired clinicians transition successfully to the hospice specialty as practiced at Beth Israel Lahey Health at Home.
  • Coach and evaluate staff clinical and critical-thinking skills, and provide timely feedback to clinical leadership staff on performance expectations.
  • Conduct onsite training in a wide variety of clinical skills in classroom settings and during patient home visits.
  • Complete joint visits and act as a resource for ongoing clinical staff skill development.
  • Develop, update, and present education programs to varied audiences, including external referral sources, using adult learning principles.
  • Ensure clinicians on assigned teams successfully complete annual competencies.
  • Work closely with the Epic instructional design team to ensure training is consistent and supports clinical best practices.
  • Maintain strict adherence to the Continuing Care Confidentiality policy and comply with Continuing Care standards, guiding principles, policies, and behavioral expectations.
  • Maintain courteous and effective interactions with colleagues and patients.
  • Demonstrate understanding of the job description, performance expectations, and competency assessment.
  • Meet and exceed customer needs while consistently adhering to Customer Service standards.
  • Participate in departmental and interdepartmental quality improvement activities.
  • Participate in and successfully complete mandatory education.
  • Perform other duties as needed or directed to meet departmental needs.
Desired Qualifications
  • One to two years of experience as a clinical educator or in a similar role is preferred.
  • One to two years of Epic Remote Client experience is a plus.

About the company

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Beth Israel Lahey Health

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Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

2017

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Simplify's Take

What believers are saying

  • BILH posted a $93 million operating gain in 2025 after four loss-making years.
  • First-quarter 2026 operating income hit $60.2 million, reversing last year's loss.
  • Heidi's pilot cut after-hours work for 74% of users and lifted patient presence.

What critics are saying

  • Kevin Tabb exits by 2027, forcing a national CEO search during expansion.
  • Massachusetts AG price caps and annual monitoring constrain pricing through 2025.
  • 2025 RICO litigation against drug and pharmacy giants ties BILH to costly court fights.

What makes Beth Israel Lahey Health unique

  • BILH spans 14 hospitals and 39,000 employees, combining academic and community care.
  • BILH’s 2026 Heidi rollout standardizes ambient AI scribing across all physicians.
  • BILH is shifting 64% of care outside Boston and Burlington, deepening local access.

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Benefits

  • Mental Health Support

Company News

Associated Press
Apr 28th, 2026
Beth Israel Lahey Health rolls out Heidi's AI scribing to all physicians after 90% report better patient presence

Beth Israel Lahey Health is rolling out Heidi's ambient AI scribing tool to all its physicians following a successful trial across its facilities. The health system, which serves over 6,000 providers across 14 hospitals and 175 primary care practices, prioritises addressing physician burnout, with nearly half of US physicians reporting burnout. During a six-month trial offering Heidi to 1,000 providers, the majority adopted the technology. Survey results showed 89% were satisfied with note quality, 90% felt more present with patients, 74% reduced after-hours work time, and 82% experienced reduced cognitive load during visits. The implementation demonstrates how ambient AI can deliver immediate relief to physicians whilst benefiting patients and the healthcare system. Heidi supports over 2 million consultations weekly globally and has raised $96.6 million from investors including Point72 Private Investments and Blackbird.