Full-Time

Saas Operations Engineer

Confirmed live in the last 24 hours

Stripe

Stripe

5,001-10,000 employees

Provides online payment processing solutions

Data & Analytics
Financial Services

Senior

Remote in Canada

Required Skills
Python
Communications
JIRA
Requirements
  • 5+ years of relevant technical experience in system administration or engineering
  • Expertise managing Google Workspace and other enterprise productivity applications (e.g., Slack / Dropbox / Jira / Confluence)
  • Strong organizational and task management skills
  • Excellent communication and collaboration skills, both written and verbal
  • An empathetic, humble, and user-focused demeanor
  • Ability to plan, manage, code, and support multiple, concurrent projects and initiatives
  • Comfort working in a fast-paced and rapidly changing environment
  • Proficient in either Python, Javascript, or Go
Responsibilities
  • Act as a final escalation point from Helpdesk agents for issues with CoreApps owned systems
  • Directly integrate (and support efforts to integrate) SaaS applications with other parts of Stripe’s corporate technology stack
  • Partner with teams across Stripe to transition ownership of SaaS applications into the Corporate Technology organization
  • Lead projects to audit and optimize our SaaS portfolio, focusing on improvements to security, permissions, automation, scalability, end-user experience, and license usage
  • Participate in renewal conversations with our vendor partners
  • Develop programs or processes to communicate and drive adoption of new product features company-wide
  • Participate in regular interviews with our user population to understand pain points, and use their feedback as an input into our strategic roadmap
  • Design creative solutions, advocate for best practices, and lead by example as a service owner as Stripe evolves and scales in complexity
  • Help grow and mentor others in the corporate technology organization
  • Participate in an on-call rotation

Stripe is a financial infrastructure platform that facilitates online and in-person payments, subscription management, invoicing, and fraud management. It provides a unified platform, powerful APIs, and no-code options for developers, with a technology-first approach to payments and finance.

Company Stage

N/A

Total Funding

$9.3B

Headquarters

South San Francisco, California

Founded

2010

Growth & Insights
Headcount

6 month growth

8%

1 year growth

14%

2 year growth

18%

Benefits

Inclusive coverage - We provide a thoughtful and balanced set of benefits that allow Stripes to be their best selves and do great work. Whether that means offering comprehensive mental, physical, and medical health plans, supporting Stripes’ financial futures, providing fertility benefits and parental leave, or making sure Stripes have access to healthy food at the office, our robust programs put Stripes and their families first.

Growth by way of learning - We are voracious learners and teachers. Our Education team delivers an onboarding and product training curriculum for all new Stripes, and hosts expert-led courses on things like project management fundamentals and macroeconomics. Beyond the formal program, Stripes are constantly sharing knowledge with each other through conversation, documentation, reading groups, and informal talks.

A principled approach to food - The food program holds a special place in Stripe’s history and future. These Stripes come to our kitchen from a breadth of backgrounds and experiences, and focus on one proposition—respect. This is apparent not only in the local ingredients they work with or in the gracious, teamwork-driven buffet lines, but also in their approach to growing a global team through sustainable food practices and minimal waste.