Full-Time

Business Development Manager

AMA

AMA

1,001-5,000 employees

Auto club with roadside, insurance, travel.

No salary listed

Ottawa, ON, Canada

Remote

Bachelor's

Category
Business & Strategy (1)
Required Skills
Sales
Marketing
Customer Service

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Requirements
  • A post-secondary degree in Business Administration or a related field is required.
  • At least 5 years of direct sales experience within the mortgage industry is required.
  • An Accredited Mortgage Professional designation is required.
  • Candidates should build and nurture strong relationships with clients and partners.
  • Candidates should combine sales expertise with a focus on helping others.
  • Candidates should be results-driven, motivated by success, and focused on exceeding targets while maintaining quality business relationships.
  • Candidates should be organized and detail-oriented, able to manage multiple accounts in a fast-paced environment.
  • Candidates should demonstrate integrity and a commitment to providing exceptional service and solutions to clients.
  • Candidates should be able to work independently while collaborating effectively with a team.
Responsibilities
  • Develop, nurture, and retain key relationships with Mortgage Brokers to keep products and services prominent while driving business growth in the assigned territory.
  • Provide timely, clear, and effective customer service and communication.
  • Work with the Underwriting team to meet client needs and ensure efficient file processing.
  • Use the business network to identify potential clients and expand the Broker network.
  • Continuously enhance knowledge of the organization's offerings and the mortgage industry to better serve clients.
  • Attend industry events and provide market feedback to improve products and services.
  • Monitor market trends to identify new opportunities and creative solutions for clients.
  • Collaborate with Underwriting, Marketing, and internal teams to meet client needs, mitigate risks, and maximize opportunities.
  • Coordinate with the internal Marketing team to align strategies and gain insight into market dynamics.
Desired Qualifications
  • Experience using artificial-intelligence-powered tools such as ChatGPT, Copilot, and similar platforms to improve efficiency and identify better ways of working.

AMA provides a range of member services to about 975,000 Albertans, including roadside assistance, travel, registries and insurance, Alberta’s largest driver education program, a member rewards program, and community events as part of the CAA/AAA network. Members access benefits that include on-road help, trip planning support, vehicle paperwork and coverage, and driver education. The organization distinguishes itself through a culture called Practically Family, emphasizing everyday care and community engagement among staff and members. Its goal is to help members live confidently by offering comprehensive services and advocacy for safe, enjoyable mobility.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Canada

Founded

N/A

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Simplify Jobs

Simplify's Take

What believers are saying

  • AMA launched a centennial exhibit at Heritage Park in June 2026, boosting brand visibility.
  • AMA Business Suite launched in 2025, reducing administrative friction for new Alberta businesses.
  • Auto-renewal, road-test booking, and online registry scheduling improve retention and transaction volume.

What critics are saying

  • Centennial marketing and community events distract management from pricing, service, and digital execution.
  • Travel insurance and registry-heavy operations face commoditization from banks, brokers, and online incumbents.
  • Any claims scandal or service outage would damage trust and drive members to CAA competitors.

What makes AMA unique

  • AMA's 975,000-member network spans roadside, registries, insurance, travel, and driver education.
  • Centennial brand equity and CAA-AAA affiliation reinforce trust across Alberta households.
  • AMA Business Suite centralizes registrations and corporate documents for Alberta businesses.

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Benefits

Flexible benefits

Outstanding employer-paid Retirement Savings Plan

Paid Vacation

Great AMA discounts