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Walmart

Sells groceries and essentials in stores and online

Senior Manager 1 - Operations Improvement, Facility

Business OperationsPosted on Nov 9
Full-timeStatesboro, GA, USAIn-person

About the Job

Requirements

  • A bachelor's degree in Business or a related field and 3 years of experience in retail operations, content development, project management, or a related area, or 5 years of experience in those areas without the degree.
  • Developing and delivering training is preferred.
  • A Master's degree in Business Administration is preferred.
  • A Project Management certification is preferred.
  • Retail consulting experience is preferred.
  • Six Sigma certification is preferred.
  • Experience using Microsoft Office is preferred.
  • Experience working with cross-functional teams is preferred.

Responsibilities

  • Drive the execution of multiple business plans and projects by identifying customer and operational needs, developing and communicating business plans and priorities, removing performance barriers, providing resources, establishing and measuring performance standards, adjusting performance, developing contingency plans, and supporting continuous learning.
  • Supervise and develop associates by selecting and training them, mentoring, assigning duties, building a team-based work environment, establishing performance expectations, conducting regular performance evaluations, providing recognition and rewards, coaching for success and improvement, and promoting belonging.
  • Promote and support company policies, procedures, mission, values, and standards of ethics and integrity by training and directing others in their use, ensuring compliance, and utilizing and supporting the Open Door Policy.
  • Ensure business needs are met by evaluating the effectiveness of plans, programs, and initiatives; consulting with business partners, managers, coworkers, and other stakeholders; soliciting, evaluating, and applying suggestions to improve efficiency and cost-effectiveness; and participating in and supporting community outreach events.
  • Manage multiple projects by defining scope and objectives; establishing activities, deliverables, milestones, and timelines; coordinating planning and assembling management plans; tracking changes and resolving critical issues; managing plan governance; identifying resources; monitoring budgets and costs; and delivering presentations, status reports, and other project documentation to stakeholders regularly.
  • Manage content initiatives by evaluating and prioritizing requests; designing, developing, automating, and maintaining tools, templates, and resources; collaborating on intranet content; guiding platform functionality, communication approaches, and content quality standards; ensuring digital communications align with governance standards; auditing and tracking content variables; and adapting content and communication methods to resolve audit concerns.
  • Manage processes and procedures by analyzing data and existing standards, processes, governance, and workflows; evaluating performance baselines; identifying improvements; editing processes and developing solutions; ensuring processes are simple, executable, sustainable, and supported by manageable rollout plans; aligning cross-functional teams; and communicating changes to stakeholders to gain buy-in and drive behavior change.
  • Manage behavior-change and process-improvement programs by evaluating needs, partnering with cross-functional teams on operational strategies to simplify processes, providing policy and procedure guidance, ensuring appropriate controls, tools, and materials, aligning stakeholders, monitoring metrics, identifying post-implementation issues, and developing and gaining buy-in for changes and resolutions.
  • Build high-performing teams, embrace differences, and create a workplace where associates feel seen, supported, and connected through belonging and opportunities to thrive.
  • Collaborate, build strong and trusting relationships, and communicate with impact to motivate and influence.
  • Attract and retain talent, empower and develop talent, and recognize others' contributions and accomplishments.
  • Maintain and promote integrity, ethics, and compliance; model company values; hold oneself and others accountable; and support positive impacts for associates, customers, members, and communities.
  • Act humbly, self-awarely, honestly, fairly, and transparently.
  • Deliver results while putting customers first, adapting to how, where, and when they shop, and applying the Every Day Low Price and Every Day Low Cost business models to plans.
  • Make decisions using data insights and analysis, balance short- and long-term priorities, and consider customers, associates, shareholders, suppliers, business partners, and communities.
  • Display curiosity and a desire to learn, take calculated risks, demonstrate resilience, and encourage learning from mistakes.
  • Drive continuous improvement, adopt new technologies and skills, and support others through change.

Desired Qualifications

  • Developing and delivering training.
  • A Master's degree in Business Administration.
  • Project Management certification.
  • Retail consulting experience.
  • Six Sigma certification.
  • Experience using Microsoft Office.
  • Experience working with cross-functional teams.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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