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Windstar Cruises

Operates small-ship luxury cruises worldwide

Retail Lead Associate

Retail Store ManagementPosted on Nov 11
Full-timeGrand Canyon Village, AZ, USAIn-person

About the Job

Requirements

  • At least one year of retail experience is required.
  • Ability to abide by the established checklist system.
  • Ability to carry out assignments on time and as directed.
  • Must be outgoing, possess strong communication skills, and be dedicated to providing excellent customer service.
  • Must be able to occasionally sit, climb, crawl, squat or kneel, lift or carry up to 50 pounds, and push or pull up to 40 pounds.
  • Must frequently reach, bend, lift or carry up to 20 pounds, and push or pull.
  • Must constantly stand, walk, handle, and reach.

Responsibilities

  • Carry out assignments given by the store manager or assistant managers and ensure sales associates carry out assigned duties.
  • Assist store management in training new sales associates and keep store management informed of training progress.
  • Help process store paperwork and receive product as directed.
  • Assist with opening and closing duties as directed, including assisting sales associates with deposits and drops.
  • Maintain security in the store at all times.
  • Ensure housekeeping is attended to in the store, as directed, as well as stocking, folding, and display maintenance.
  • Emphasize customer service to sales associates at all times.
  • Perform other duties as assigned.

Desired Qualifications

  • At least six months of experience as a supervisor, key holder, or lead in a retail environment is preferred.

About the Company

Windstar Cruises

Operates small-ship luxury cruises worldwide

Windstar Cruises operates a small-ship cruise line that runs six sailing and all-suite yachts, carrying under 350 guests each. It visits about 260 ports across more than 60 countries, with itineraries that emphasize immersive, authentic experiences and port-intensive days. Onboard and ashore, guests enjoy a high level of service and a notable culinary program, highlighted by the title of Official Cruise Line of the James Beard Foundation. The ships focus on intimate, boutique-style cruising rather than large-ship experiences, and the company emphasizes sustainable hospitality as part of its parent group, Xanterra Parks & Resorts. The goal is to offer travelers distinctive, authentic itineraries with personalized service and a softer footprint compared with larger cruise lines.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Seattle, WA
Founded
1986

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