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Walgreens

Retail pharmacy chain with health services

District Pharmacy Supervisor

PharmacyConfirmed live in the last 24 hours
Full-timeMarysville, CA, USA$160k - $210k

About the Job

Requirements

  • A Bachelor of Science in Pharmacy or Doctor of Pharmacy degree from an accredited educational institution.
  • Three years of retail pharmacy management experience.
  • Current pharmacist licensure in the states within the assigned geography, or willingness and ability to obtain state licensure within six months of the position start date.
  • Willingness to obtain Immunization Certification within six months of the hire date.
  • A valid driver's license.
  • Willingness to work a flexible schedule, including extended days, evenings, and weekends.
  • Willingness to travel at least 80% of the time for business purposes, within the state and out of state.

Responsibilities

  • Supervise retail pharmacy operations within the assigned district and ensure compliance with laws, regulations, agreements, company policies, customer service standards, and patient-care quality requirements.
  • Drive high-quality, patient-centered care across pharmacies in the assigned scope.
  • Drive pharmacy profitability and growth through review, analysis, action planning, and implementation of initiatives.
  • Manage payroll and expenses to control costs.
  • Directly supervise Pharmacy Managers and Pharmacy Schedulers, and oversee pharmacy performance, clinical quality, and patient experience.
  • Lead the pharmacy talent pipeline, including recruitment, development, retention, and performance of Pharmacy Managers, Staff Pharmacists, technicians, and the Pharmacy Scheduler.
  • Promote pharmacy performance across the assigned geography and serve as a model for pharmacy practice.
  • Own compliance, patient safety, and adherence, partnering with senior district and regional leaders to execute these priorities.
  • Field and resolve pharmacy communications escalated from stores and resolve appropriate patient complaints.
  • Review STARS reports and work with pharmacy teams on quality improvement plans.
  • Manage the first and second steps of the STEPS approach for escalated clinical quality issues, serve as the district's clinical expert, and engage directly with Pharmacy Managers on clinical matters.
  • Manage assigned-district performance using Pharmacy Managers' feedback to improve store performance and execution.
  • Work with the District Manager to review district financials and key performance indicators, create action plans, conduct business forecasting and analysis, and prepare for business planning sessions where permitted by law.
  • Partner with the Regional Vice President, Senior District Pharmacy Supervisor, and District Manager to develop pharmacy improvement plans.
  • Support the Pharmacy Talent Acquisition Partner in managing relationships with local schools, colleges, and professional organizations.
  • Own the Pharmacy Manager talent strategy and pipeline by executing recruitment strategy, identifying and coaching high-potential Pharmacy Managers, and managing their Performance Improvement Plans.
  • Guide responses to pharmacy customer complaints and customers' special needs.
  • Coach and develop Pharmacy Managers to support execution of pharmacy responsibilities.
  • Partner with the District Manager as the retail pharmacy expert to develop pharmacy skills and acumen through guidance and feedback.
  • Ensure compliance with corporate policies, applicable state and federal laws, regulations, agreements, and employment laws, and treat team members fairly.
  • Provide monthly quality and compliance summaries to the Senior District Pharmacy Supervisor and ensure clinical-quality event compliance through coaching, training, and resolution.
  • Hold regular touchpoints and development conversations with Pharmacy Managers and the Pharmacy Scheduler.
  • Manage pharmacist scheduling, payroll, and costs.
  • Participate in training and support training efforts as needed.
  • Monitor personal performance, set standards, develop knowledge of retail, pharmacy, and management, and seek and share best practices.
  • Champion a culture of compliance and patient safety.
  • Cascade information from conference calls, regional meetings, corporate initiatives, and the Support Center to District Managers, Store Managers, and Pharmacy Managers.
  • Communicate regularly with managers and team members through one-on-one discussions, group meetings, and written communications to share information, solicit input, answer questions, and support open communication.

About the Company

Walgreens

Retail pharmacy chain with health services

Walgreens is a retail pharmacy network in the United States that sells prescription medications, over-the-counter drugs, health and wellness products, and offers photo services. It operates through a large network of stores and an online platform, enabling customers to order prescriptions or products online and pick them up the same day. Walgreens’ photo service lets customers print photos and create personalized gifts such as photo books, cards, invitations, and other custom items via in-store kiosks or online. The company differentiates itself with a nationwide store footprint, integrated pharmacy and health services, and the ability to deliver convenience through online ordering and same-day pickup. Its goal is to provide convenient access to medications and health-related products while expanding personalized consumer services to improve everyday wellness.

Company size
10,001+
Company stage
Grant
Total funding
$25M
Headquarters
Deerfield, IL
Founded
1901

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