Part-Time
Retail Customer Service Specialist
Sherwin-Williams
10,001+ employees
Global paint and coatings manufacturer
Compensation Overview
$16.26/hr
No H1B Sponsorship
Dubuque, IA, USA
In Person
On-site at Store #3471, Platteville, WI.
 Customer Experience & Support |
|---|
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- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must have a valid, unrestricted Driver’s License
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
- If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
- If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position
- Work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions
- Promptly resolve any customer concerns and ensure maximum client satisfaction
- Stay up-to-date with product features and maintain the high quality and visual standards of the products and store
- Achieve excellent customer service while consistently meeting the store’s sales goals
- Have at least a High School diploma or GED
- Have at least one (1) year of experience working in a delivery, retail, or customer service position
- Have previous work experience selling paint and paint-related products
- Have previous work experience operating tinting and mixing equipment
- Ability to read, write, comprehend, and communicate in more than one language
- Ability to read, write, comprehend, and communicate in Spanish
- Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Build productive trust relationships with wholesale and retail customers
- Process sales transactions accurately and consistently with policies and procedures
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis
- Maintain precise work order files and formulas
- Pull appropriate products from the sales floor or warehouse
- Tint and mix products, as needed, to customer specifications
- Stock shelves and set up displays
- Clean store equipment
- Load/unload delivery trucks
- Assist in making deliveries, as needed
- Maintain in-stock and presentable condition assigned areas
- Remain knowledgeable on products offered and discuss available options
- Comply with inventory control procedures
- Suggest ways to improve sales
Sherwin-Williams is a global paint and coatings company that sells branded and private-label coatings to professional, industrial, commercial, and consumer customers. Its products cover architectural, industrial, packaging, and transportation markets and are distributed through more than 5,000 company-operated stores and facilities across the U.S., Canada, the Caribbean, and Latin America, with engineered coatings supplied to over 120 countries. The company emphasizes quality, customer service, and digital access to simplify ordering and support, backed by a large workforce and diverse supplier partnerships. Its goal is to maintain leadership in the coatings industry by expanding globally, improving customer satisfaction, and delivering reliable products and services.
Company Size
10,001+
Company Stage
IPO
Headquarters
Cleveland, Ohio
Founded
1866
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Simplify's Take
What believers are saying
- Q2 adjusted EPS reached $3.70, and full-year guidance rose to $12.
- Dense store network supports repaint demand and contractor replenishment.
- Industrial and transportation coatings benefit from corrosion protection and uptime spending.
What critics are saying
- Housing and repainting weakness quickly pressures store-based architectural sales.
- Raw-material inflation compresses margins when price increases lag input costs.
- PPG and AkzoNobel can win bids by competing aggressively on price.
What makes Sherwin-Williams unique
- 1866-founded global coatings leader with 5,000+ company-operated stores.
- Strong contractor reach across architectural, industrial, packaging, and transportation markets.
- Brand portfolio spans professional, retail, and engineered coatings customers worldwide.
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Growth & Insights and Company News
6 month growth
↑ 5%1 year growth
↑ 5%2 year growth
↑ 5%The Sherwin-Williams Company (NYSE:SHW) surges 8% today on Q2 Beat and raised guidance. 28 July 2026 05:41 PM PDT Summarize with AI You are reading a free article with opinions that may differ from the recommendation given by Kalkine in its paid research reports. Become a Kalkine member today to get access to its research reports, in-depth technical and fundamental research. Learn more Key Highlights * SHW shares rose 8.25% Tuesday to $354.27, up from a prior close of $327.27. * The stock traded in a day range of $343.11 to $357.27 on volume of 3.59 million shares. * Second-quarter adjusted EPS of $3.70 beat a $3.56 consensus estimate, with net sales of $6.8 billion, up 7.5% year-over-year, also beating expectations. * The company raised its full-year 2026 adjusted EPS guidance to $11.80 to $12.20 from a prior range of $11.50 to $11.90, and lifted full-year net sales growth expectations to mid to high single digits. * Management announced plans for an 8% price increase in its Paint Stores Group effective September 1, even as CEO Heidi Petz cited 'no meaningful improvement' in underlying demand. Strong Beat-and-Raise Quarter Drives Rally The Sherwin-Williams Company (NYSE:SHW) shares surged Tuesday after the paint and coatings maker delivered a strong second-quarter earnings beat, with adjusted EPS of $3.70 topping a $3.56 consensus estimate and net sales of $6.8 billion, an increase of 7.5 percent year-over-year, also beating expectations of $6.60 billion. Sherwin-Williams, founded in 1866 and headquartered in Cleveland, Ohio, is the world's largest paint and coatings company by revenue, generating approximately $23.1 billion in net sales in fiscal 2024. The company develops, manufactures, distributes and sells paints, coatings and related products through three operating segments: the Americas Group, Consumer Brands Group, and Performance Coatings Group, reaching customers through nearly 5,000 company-operated stores as well as major retailers under brands including Sherwin-Williams, Valspar, Dutch Boy, Krylon and Minwax. Following the print, management raised full-year 2026 adjusted EPS guidance to $11.80 to $12.20 from a prior range of $11.50 to $11.90, and lifted full-year net sales growth expectations to mid to high single digits, driven by pricing, new customer wins and expanded share of existing accounts, even as chief executive Heidi Petz cited 'no meaningful improvement' in underlying demand across the industry. Price Increase and Disciplined Capital Allocation Sherwin-Williams carries a market capitalization of approximately $87.38 billion and trades at a forward price-to-earnings ratio of 25.79 and a trailing P/E of 30.67, with reported earnings per share of $11.55. Shares have traded in a 52-week range of $289.86 to $379.65, and the stock offers a dividend yield of 0.90 percent. Management announced plans for an 8 percent price increase in its Paint Stores Group effective September 1, reflecting expected acceleration in raw material inflation to high single digits in the second half of the year. The company also disclosed it walked away from a joint bid with Nippon for Axalta Coating Systems (NYSE:AXTA) after not receiving desired engagement, citing disciplined capital allocation, and returned $1.5 billion to shareholders in the quarter through accelerated share repurchases and dividends. Conclusion Sherwin-Williams' sharp rally reflects strong execution on pricing and market share gains even in a demand environment the company itself describes as showing no meaningful improvement. With a disciplined approach to capital allocation, including the decision to step away from the Axalta bid, and raised full-year guidance now in place, the September price increase will be a key data point for whether the company can sustain margin expansion into the back half of the year. This article is for informational purposes only and does not constitute investment advice. Readers should conduct their own research before making financial decisions. FAQs. Q: Why did Sherwin-Williams stock surge today? A: Shares rallied after the company reported a second-quarter earnings and revenue beat and raised its full-year 2026 adjusted EPS guidance. Q: what is Sherwin-Williams' updated full-year 2026 guidance? A: The company now expects adjusted EPS of $11.80 to $12.20, up from a prior range of $11.50 to $11.90, with net sales growth guidance raised to mid to high single digits. Q: Why did Sherwin-Williams walk away from bidding for Axalta? A: The company said it did not receive the desired engagement despite offering a premium all-cash bid alongside Nippon, and cited disciplined capital allocation as the reason for stepping away. Download Free Report - Explore 3 Stock Ideas & Industry Insights Unlock 3 stock ideas and key industry insights in its free report. This information is general in nature and does not consider your personal objectives, financial situation, or needs. It is not financial advice. All investments involve risk - consider independent advice before making any investment decisions. Disclaimer:
Second Sherwin-Williams paint store opens in West Seattle, transforming former auto shop space. Now open at 4457 Fauntleroy Way SW the second Sherwin Williams location in West Seattle even offers Free Delivery. Sat, 07/11/2026 The West Seattle peninsula has gained a major new retail option for home improvement and commercial construction. Following an extensive property renovation, Sherwin-Williams has officially opened its newest storefront along the busy Fauntleroy corridor at 4457 Fauntleroy Way SW. The new retail location breathes fresh life into a highly visible neighborhood property that has stood vacant for years. The automotive repair bays of the former Midas shop, which closed in 2019, have been thoroughly stripped, retrofitted, and converted into a bright, modern paint showroom and mixing facility. [ new location details] address: 4457 Fauntleroy Way SW hours: 7:00 AM - 6:00 PM (weekdays) 8:00 AM - 5:00 PM (saturdays) 10:00 AM - 4:00 PM (sundays). The addition provides a significant logistical benefit for local DIY homeowners, interior designers, and professional contractors working on the western side of the hills. While the company has operated a branch on Delridge Way SW for more than a decade, cutting across the peninsula during peak traffic hours has often been a bottleneck for residents in the neighborhood's western commercial districts. The new Fauntleroy storefront eliminates that crosstown trip, providing full retail and trade services right on the main thoroughfare into the area. Products and capabilities. The newly completed branch is fully stocked to support large-scale renovations, residential updates, and commercial builds. Available resources include: * Advanced Color Matching: Precision digital scanning to accurately match existing paint flakes, fabrics, or competitive color palettes. * Full Product Inventory: Comprehensive access to interior and exterior paint lines, architectural coatings, and specialized wood stains. * Contractor Support: Dedicated commercial fulfillment, bulk order staging, and technical product assistance for area trade professionals. Construction and interior setup wrapped up ahead of initial timelines, allowing the storefront to open its doors and begin mixing paint just in time for the peak summer painting and home renovation season.
Sherwin-Williams opens new Global Technology Center in Ohio. Sherwin-Williams has officially opened its new Morikis Global Technology Center in Brecksville, Ohio, with a ribbon-cutting ceremony attended by company leaders and government officials. "This grand opening marks a bold step forward in how the company innovates, performs and leads on the global stage and it's located in our own backyard," said CEO Heidi G. Petz. "Named in honor of our former CEO, John G. Morikis, this Technology Center is where the future of coatings comes to life. It brings together chemists, engineers, technicians and support teams in a world-class environment built to accelerate discovery, strengthen collaboration, drive productivity and solve real problems for our global customers."
The Shard, London, with Sherwin-Williams. Project. Standing 310 metres above London, The Shard is one of Europe's most recognisable skyscrapers. With more than 12,500 tonnes of structural steel, the project required coating systems capable of delivering long-term corrosion protection while also meeting stringent fire safety requirements. Sherwin-Williams worked alongside the steel fabricator, structural engineer and main contractor to develop a coating specification that improved construction efficiency without compromising performance. Coating system. Sherwin-Williams Macropoxy(TM), Acrolon(TM)& FIRETEX(R) The specification combined anti-corrosion coatings with intumescent fire protection, allowing much of the coating work to be completed off-site before installation. Why it was chosen. * 20-year corrosion protection * Up to 120 minutes fire protection * Factory application reduced on-site programme time * High-quality architectural finish * Proven long-term durability Project outcome. By completing much of the coating process before the steel arrived on site, the construction programme was shortened while maintaining excellent quality control. Today, The Shard remains protected by Sherwin-Williams' corrosion and passive fire protection systems.
BIZNOTE FOLLOWUP: West Seattle's second Sherwin-Williams Paint store opens. Most of the chain businesses that West Seattle has in multiplicity involve food/drink. Now you can add to the list... paint. More than a decade after a built-from-scratch Sherwin-Williams store opened in Delridge, the paint chain has opened its second West Seattle store in the former Midas space at 4457 Fauntleroy. Thanks to Ian for the tip; though they had told us two months ago that they were aiming for a fall opening, things apparently moved faster. The plan for the space has been in the works for more than two years; Midas closed there in 2019. The new store's hours are 7 am-6 pm weekdays, 8 am-5 pm Saturdays, 10 am-4 pm Sundays.