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The Boyd Group

Collision repair and auto glass network

Collision Manager In Training

Automotive Service & RepairUpdated on Nov 14
Full-timeMichigan, USARemote

About the Job

Requirements

  • A high school diploma or GED is required.
  • Completed courses specializing in repair procedures.

Responsibilities

  • Learn Gerber Collision & Glass processes and the responsibilities of every position in the WOW Process while serving customers.
  • Ensure consistent execution of the WOW (Wow Operating Way) plan.
  • Complete the CSR Role Based Certification and perform CSR duties for several weeks to gain knowledge of the role.
  • Complete the Parts Coordinator Role Based Certification and perform Parts Coordinator duties for several weeks to gain knowledge of the role.
  • Complete the Estimator Role Based Certification and perform Estimator duties for several months to gain knowledge of the role.
  • Successfully complete the role-based competencies for each position in the shop.
  • Complete the GM Onboarding program and demonstrate knowledge of the WOW Operating Way.

Desired Qualifications

  • College or military background.
  • Automotive technical education training.

About the Company

The Boyd Group

Collision repair and auto glass network

The Boyd Group is a North American collision repair and auto glass company. It runs a network of repair shops that fix damaged vehicles and replace or repair windshields and glass. Each shop provides on-site assessments, repairs, refinishing, and customer service to return vehicles to pre-accident condition. The business model centers on owning and consolidating a large number of collision repair centers to leverage scale, standardized processes, and a consistent customer experience. Unlike many competitors, Boyd grew aggressively through acquisitions, building a nationwide presence in both Canada and the United States and becoming the largest collision repair operator in Canada before expanding south of the border. The company aims to be the leading auto collision and glass repair platform in North America by delivering reliable repairs, transparent service, and a broad network that makes it easy for customers to access its shops.

Company size
201-500
Company stage
IPO
Headquarters
Winnipeg, Canada
Founded
1990

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