Senior Property Operations Specialist

Senior Analyst, Portfolio Operations 

Location: Toronto, Ontario

Build what's next at Minto

Working at Minto means being part of something bigger—where your career is built on purpose, progress, and possibility. Here, employees aren’t just valued—they’re celebrated through peer-to-peer recognition, team events, and a culture that feels like family while honouring every individual’s voice. 

From day one, we've got you covered

From your very first day at Minto, you'll have access to a rewarding and supportive package designed to help you thrive:

• Competitive compensation with performance-based annual bonus
• Comprehensive benefits starting on day one—including unlimited physiotherapy, 24/7 access to healthcare professionals and physicians through our dedicated telemedicine service, and parental leave
• RRSP matching program and paid time off program to support your future and recharge
• Peer-to-peer recognition platform that celebrates your contributions
• Flexible summer hours to help you make the most of your time
• Professional development and learning support to fuel your growth
• Exciting career paths across a dynamic and purpose-driven organization

Your place in our story

The Senior Analyst, Property Operations is a cross functional role supporting Operations, Asset Management, Technology, Design, and Executive Leadership. The role is responsible for identifying operational inefficiencies, structuring complex problems, leading enablement initiatives, and translating analysis into clear, actionable recommendations that improve performance, consistency, and scalability across the portfolio.

This role owns enablement work end to end, from problem definition through recommendation and implementation support, while remaining clearly separate from enterprise strategy, sales leadership, or real estate development execution.

Here’s how you’ll contribute 

Business Analysis and Operational Enablement

• Analyze end-to-end operational processes across property operations, leasing, customer care, and asset management.
• Lead property level operational reviews using quantitative data and qualitative insight.
• Structure analysis and develop practical recommendations grounded in operations.
• Prepare executive ready materials to support decision making.

Initiative Ownership and Cross Functional Execution

• Own enablement initiatives and pilots from concept through execution.
• Coordinate work across Operations, Asset Management, Technology, Design, Marketing, Legal, and vendors.
• Validate assumptions and adjust approach based on site realities.
• Track risks, decisions, outcomes, and follow-though.

Technology Enablement and Systems Leadership

• Lead operational enablement related to systems and tools.
• Act as operational counterpart to Technology and IT during evaluations and implementations.
• Oversee testing strategy, rollout readiness, and adoption.

Data Analysis and Reporting

• Oversee reporting using tools such as Power BI, Salesforce, Yardi, and Excel.
• Analyze trends across operational KPIs and performance metrics.

Operational Design Review and New Construction Support

• Provide operational input into new construction and major redevelopment projects.
• Participate in schematic and design development reviews.
• Review layouts, circulation, amenities, staffing implications, and security elements.
• Work closely with the SVP Operations on documented recommendations.

Leadership and Oversight

• Provide direction and quality oversight to the Associate role.
• Review analytical outputs prior to escalation.

• Establish consistency and standards for enablement work.

What you bring to the team

Here’s what will help you stand out. And even if you don’t tick every box—we believe in your potential and are here to support your growth. 

Education

Bachelor’s degree in Business, Commerce, Finance, Operations, Real Estate, Analytics, or a related field (or equivalent experience).

Experience

• 5–8+ years of experience in operational analysis, enablement, or process improvement roles.
• Experience in multi‑site, asset‑intensive environments such as property management, real estate, hospitality, retail, or field operations.
• Demonstrated success leading cross‑functional initiatives from definition through execution.
• Experience supporting or reviewing operational considerations for system implementations.
• Exposure to new construction or redevelopment projects from an operational perspective is an asset.
• Highly analytical and able to structure complex, ambiguous problems.
• Operationally grounded, with credibility among site and frontline teams.
• Comfortable influencing outcomes without direct authority.
• Action‑oriented, pragmatic, and focused on solutions that can be implemented and sustained.
• Detail‑oriented, with high standards for quality, consistency, and follow‑through.
• An effective communicator who can translate analysis into clear, executive‑level insights.

Technical Skills

• Advanced proficiency in Excel; strong PowerPoint skills for executive communication.
• Experience with Power BI, Salesforce, Yardi, or similar operational systems.
• Strong analytical capability, including KPI development, trend analysis, and scenario evaluation.
• Familiarity with process mapping and basic project tracking tools is an asset.

Hiring pay range: $75,000 - $90,000
Pay ranges at Minto are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the location for where the position is being filled.

Ready to build your future with us? 
Whether you're just starting out or looking to take the next step, Minto offers the mentorship, resources, and opportunities to grow a meaningful career. With competitive rewards and a strong commitment to well-being, we empower you to thrive—professionally and personally. 

Join a team where your growth, purpose, and potential are celebrated. Let’s create something meaningful—together. 

About MintoOur mission to build vibrant communities begins with the people who make it all possible—our employees. Named one of Canada’s Best Managed Companies, we’re proud of our 70-year legacy and dedicated to delivering more—more growth, more purpose, and more impact—for our employees, homeowners, residents, and the neighbourhoods we serve.

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Minto does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative or unsolicited CV’s will be treated as a direct application. This role may involve the use of artificial intelligence tools to support and enhance the recruitment process. This posting reflects an existing vacancy within our organization. Minto is an equal opportunity employer committed to cultivating an inclusive and accessible workplace. We strive to build a team that reflects the diverse communities we serve, including individuals with disabilities. If you require accommodation or support at any stage of the recruitment and selection process, we’ll work with you to ensure your needs are met. To request accommodation, please contact us at [email protected]. 

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