U

University of Chicago

Private research university in Chicago, IL

Associate Director - International Human Resources

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timeChicago, IL, USA$89.3k - $115.5k

About the Job

Requirements

  • A bachelor's degree in a related field, or an equivalent combination of education and relevant experience.
  • A minimum of 5–7 years of work experience in a related job discipline.
  • Familiarity with the higher education environment.
  • International human resources experience; background working in Hong Kong or China, India, or with Indian organizations is strongly preferred.
  • Experience working with or supporting staff in a matrixed organization.
  • Experience navigating large and decentralized organizations.
  • Familiarity with Workday.
  • Strong proficiency with Microsoft Office.
  • Knowledge of international employment laws and human resources best practices.
  • Strong intercultural communication competence.
  • Interpersonal and conflict resolution skills.
  • Ability to handle sensitive and confidential situations and information with discretion.
  • Organizational and project management abilities.
  • Customer service skills to serve a diverse population with tact, courtesy, clarity, and diplomacy.
  • Ability to work independently and as part of a team, identify opportunities for improvement, and recommend effective changes.
  • Ability to maintain objectivity and focus responses around validated information and local requirements.
  • Ability to prioritize workload, address areas of concern, meet strict deadlines, and remain responsive across the portfolio.
  • Ability to remain calm, professional, and productive while managing complex issues, competing priorities, and tight deadlines.

Responsibilities

  • Provide human resources support and guidance across multiple international regions, including recruitment, onboarding, employee relations, and offboarding.
  • Ensure compliance with local employment laws and University human resources policies.
  • Develop, update, and implement international human resources policies.
  • Collaborate with payroll and benefits providers to ensure accurate administration for international employees; support local benefit program implementation and reporting; and coordinate with staff and service providers to resolve issues.
  • Draft templates and routine hiring documents, update them to meet organizational and local compliance needs, and maintain appropriate human resources data and records.
  • Provide guidance on employee and labor relations matters at international sites, including grievance handling, investigations, performance improvement plans, and conflict resolution.
  • Assist in recruiting candidates and onboarding new hires, including background checks, visa applications and renewals, relocation, and work permit processes, in partnership with University teams and local service providers as needed.
  • Work with the Office of Legal Counsel to review new roles for compliance with existing legal structures and requirements.
  • Support performance evaluation processes and assist international teams with goal setting, feedback, and developmental planning.
  • Coordinate global training initiatives to promote skills development, cultural awareness, and compliance.
  • Serve as a key human resources resource for Global staff and ensure services are provided in a timely and professional manner.
  • Maintain knowledge of University human resources policies and procedures and federal, state, and local employment and labor laws; stay abreast of changes and implement them in day-to-day workflow.
  • Support Workday Performance Management for the Global team to ensure compliance with University policies and procedures.
  • Guide staff hiring processes, including developing job descriptions, interviewing and reference checking, handling employment offers, and conducting orientation; develop templates and draft routine offer letters; maintain human resources data and records; and solve a range of problems using best practices.
  • Counsel employees on benefits and compensation; coordinate with managers and senior colleagues to determine employee compensation; and analyze data and prepare charts, graphs, and trend lines for management review with minimal guidance.
  • Handle grievances, disciplinary warnings, and employee complaints as part of the unit’s employee and labor relations efforts.
  • Develop and administer the department’s human resources budget, monitor variances, and manage employment expenses within established guidelines.
  • Perform other related work as needed.

Desired Qualifications

  • A master's degree is strongly preferred; an MBA or degree in Human Resources is preferred.
  • Conversational fluency in Mandarin.

About the Company

University of Chicago

Private research university in Chicago, IL

The University of Chicago is a private research university founded in 1890 in Chicago's Hyde Park neighborhood. It comprises the College, graduate divisions, and professional schools across a broad range of disciplines.

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