A/5 and IT Support Tech Intern

EVENTS A/V and IT Support Tech Intern

Division: Academic Affairs                                       Department: Career Pathways

Experience: Entry Level                                 

Job Code:                                         GL Code: 

Supervisor of Student Employee(s): Charles Cable/ Angela Lockhart

FWS, IWS, or Grant Funded: ☒ FWS, ☒ IWS, ☒ Grant Funded

Avg. Hours/Week: ☐ 1-5, ☒ 6-10, ☒ 11-15, ☒ 16-20

Assist with the coordination and execution of campus events by supporting IT staff and event organizers with basic A/V and technology setup, event support, and equipment handling. This student position provides an opportunity to gain hands-on experience in event operations, technology, customer service, and live production while working under the guidance and supervision of experienced IT staff.

Responsibilities and Career Competencies:

1. Assist with the setup, operation, and teardown of A/V and IT equipment for campus events under the direction of IT staff or event supervisors. – C, TW, P, T
2. Assist with monitoring A/V equipment during live events, including microphones, projectors, sound systems, and other A/V accessories, and notify IT staff of issues as they arise. – C, TW, P, T
3. Provide basic on-site event support by assisting event staff and participants with routine technology needs and referring technical issues to IT staff or supervisors when additional assistance is needed. – C, TW, CT, P, T
4. Communicate with event staff, faculty, and IT supervisors regarding event needs, schedules, equipment requests, and issues, with guidance from assigned supervisors. – C, TW, P
5. Assist with inventory, equipment maintenance, and storage by helping organize, transport, clean, and properly store equipment according to established procedures. – C, P, T
6. Follow established safety and equipment-handling procedures and seek assistance from supervisors when unsure about proper procedures or equipment use. – P, T
7. Represent the university professionally when interacting with event guests, participants, faculty, staff, and other members of the campus community. – P, C, TW
8. Learn and follow established IT and event support procedures while developing familiarity with A/V equipment, event technology, and customer service practices. – C, P, T
9. Work as part of the event support team by completing assigned tasks, following supervisor direction, and communicating questions or concerns as needed. – C, TW, P

Competencies/Skills: Communication (C), Teamwork (TW), Professionalism (P), Career & Self Development (CSD), Critical Thinking (CT), Community Transformation (CTR), Leadership (L), Technology (T)

Qualifications:  Entry level position

In the following sections check all boxes that apply to your job.

Computer Skills: ☒ Word, ☒ Excel, ☒ PowerPoint, ☐ Canva, ☒ Social Media & New Technology,                    ☐ Other: _________________________

Other Skills: ☒ Attention to detail, ☒ Strong active listening abilities, ☐ Public speaking,                ☒ Written & verbal communication, ☒ Customer focused, ☒ Willingness to learn new things

Work Schedule: ☒ Su ___ to ___; ☒ M ___ to ___; ☒ T ___ to ___; ☒ W ___ to ___; ☒ R ___ to ___;               ☒ F ___ to ___; ☒ Sa ___ to ___; ☒ Hours vary depending on workload (Check days that apply, insert hours if set, otherwise, check “Hours vary depending on workload”.)

Work Conditions: ☒ Heat, ☒ Cold, ☐ Odors/Smoke, ☐ Toxic Agents, ☐ Dust, ☐ Machinery,          ☒ Light Intensity, ☒ Noise, ☐ Vibrations, ☐ Wetness, ☐ Humidity, ☐ Electrical Currents,                ☐ Other: _________________________

Physical Demands: ☒ Keyboarding, ☒ Reaching/Handling, ☒ Stooping/Kneeling,                             ☒ Crouching/Crawling, ☐ Pushing up to ___ lbs., ☐ Pulling up to ___ lbs., ☒ Lifting up to 50 lbs.,     ☒ Carrying up to 50 lbs., ☐ Climbing, ☐ Balancing, ☐ Other: _________________________

Number of Positions:

Pay Rate: [Leave Blank]

Location: Building: ARM, Room #: 017

Additional Comments:Student must work a minimum of 80 hours in the semester. Student must enroll concurrently into CVL 401: Integrated Internship Experience and successfully complete this course.

[DO NOT CHANGE ANYTHING BELOW THIS POINT]

Application Notes: Resumes and applications will be reviewed to determine if you meet the required qualifications for the position. If it is determined that you meet the required qualifications, your application materials will be used to identify a top group of the most highly qualified candidates. The University of Pikeville is an equal opportunity employer committed to assembling a diverse, broadly trained faculty and staff. The University of Pikeville does not discriminate on the