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Colisée France

Elderly care provider with person-centered services

Quality and Risk Management Manager

Regulatory Compliance & EthicsConfirmed live in the last 24 hours
ContractLibourne, France€2.3k - €3.2k /moIn-person

About the Job

Requirements

  • A Bac+5 qualification in quality management, healthcare risk management, or equivalent is required; a care-related background complemented by quality training is also welcomed.
  • At least 2 years of experience in a quality role at a healthcare facility, ideally in post-acute and rehabilitation care (SMR).
  • Proficiency in quality tools and methods, as well as document management and adverse-event reporting software.
  • Ability to facilitate groups, provide training, and support change management.

Responsibilities

  • Define, implement, and monitor the facility's quality and care-safety policy.
  • Develop and monitor the Quality and Care Safety Improvement Programme (PAQSS).
  • Facilitate quality committees, including the quality steering committee, experience feedback committees (CREX), and support the users' committee (CDU), as well as working groups.
  • Prepare and coordinate certification under the current French National Authority for Health (HAS) framework.
  • Deploy HAS evaluation methods, including patient tracers, care-pathway tracers, targeted tracers, and system audits.
  • Monitor action plans and compliance with the framework's criteria.
  • Organize the reporting and analysis of adverse events, including morbidity and mortality reviews (RMM) and experience feedback committees (CREX).
  • Update the risk map and the single occupational risk assessment document (DUERP) in coordination with management.
  • Monitor regulatory declarations, including serious adverse events in healthcare (EIGS) and safety alerts, in coordination with the relevant specialists.
  • Manage the collection of healthcare quality and safety indicators (IQSS) and internal indicators.
  • Analyze satisfaction questionnaires, e-Satis results, and complaints.
  • Produce dashboards and reports for facility and group management.
  • Manage and maintain document control, including procedures and protocols.
  • Train and inform teams about quality and risk management processes.
  • Support managers in implementing improvement actions.

Desired Qualifications

  • Successful experience coordinating HAS certification is strongly preferred.

About the Company

Colisée France

Elderly care provider with person-centered services

Colisée France gère plus de 200 établissements dédiés au grand âge en Europe, avec environ 20 000 collaborateurs, et offre une gamme de services allant des maisons médicalisées aux résidences services et cliniques de réhabilitation. Son approche se base sur l’écoute et le respect de la personne, visant à améliorer la qualité de vie des seniors, celle des équipes et à réduire l’empreinte environnementale. Depuis mars 2021, l’entreprise est une société à mission, portée par la raison d’être « S’engager pour le mieux-vieillir, c’est faire grandir durablement notre société », et elle se distingue par son engagement social, sa dimension humaine et son expérimentations d’innovation sociale. Son objectif est de favoriser durablement le mieux-vivre en proposant des accompagnements spécifiques et transparents, tout en créant un cadre de travail éthique et en limitant l’impact environnemental.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Bordeaux, France
Founded
1976

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