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Monex

Corporate foreign exchange services

Dealer

Sales & TradingConfirmed live in the last 24 hours
Full-timeMadrid, SpainNo salary listedIn-person

About the Job

Requirements

  • Fluency in French and English, both written and verbal, is essential.

Responsibilities

  • Ensure clients are treated fairly and handled promptly in accordance with the Monex Code of Conduct, company policies, and regulatory expectations, particularly Spanish regulations and expectations from the Bank of Spain and CNMV.
  • Liaise promptly with internal and external stakeholders to ensure client margin positions are suitably managed in line with company policy.
  • Work closely with risk and compliance teams to ensure client data is accurate and up to date.
  • Ensure trades are placed with appropriate counterparties where applicable.
  • Keep accurate and up-to-date information in FXDB.
  • Understand the market in which Monex operates and the factors necessary to provide trading services for clients.
  • Support new product development.
  • Know clients adequately to deliver appropriate and suitable products, services, and advice, and support onboarding.
  • Maintain an understanding of the economic climate and its likely impact on Monex and its clients.
  • Understand and manage market, counterparty, and operational risks arising from the trader’s own activity.
  • Execute client orders with integrity, ensuring high service standards and compliance with Monex values and policies.
  • Execute back-to-back transactions with banking counterparties in accordance with Monex policies, market conventions, and counterparties’ requirements.
  • Provide training to the sales team regarding MiFID products.
  • Assist with marketing materials for clients regarding MiFID products.
  • Record and maintain trading activity logs in accordance with Monex policy using Monex-approved media.
  • Identify and avoid conflicts of interest.
  • Maintain client relationships based on integrity, trust, and the clients’ best interests.
  • Maintain counterparty relationships based on mutual respect.
  • Liaise with other Monex departments to provide assistance as required.
  • Liaise with sales staff to foster and maintain good client relations and sustainable business practices.
  • Provide input into business development to ensure Monex offers services clients need and can deliver to high industry standards.
  • Act as the key contact for client-retention-related queries.
  • Analyze historical client data and identify potential opportunities to revive dormant client accounts.
  • Mentor and provide guidance and support to other team members on client retention matters.

Desired Qualifications

  • Proficiency in an additional European language is an asset.

About the Company

Monex

Corporate foreign exchange services

Monex is a corporate foreign-exchange and global-payments provider. Sales and advisory teams work with trading, operations, compliance, analytics, technology, and client service. It helps businesses execute cross-border payments, manage currency exposure, and use market information and hedging tools. The profile is Monex USA's business currency operation, not precious-metals dealers or every company in the wider group. Roles span foreign exchange, relationship management, payment operations, risk, finance, engineering, and support. The workforce connects regulated client service with technology, risk, operations, and professional support.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Houston, TX
Founded
Not listed

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