Cloud Solution Engineer

Partners with customers, sales, engineering and product teams to design, demonstrate and deploy Oracle Cloud architectures that address customer business problems.  Drives Oracle Cloud customer consumption by accelerating the adoption of Oracle cloud services including discovery, design and deployment.

Career Level - IC4

Engages with strategic customers, builds leadership relationships at multiple levels within organizations in order to design and implement solutions.  Works directly with customers to gather requirements, develop architectures and translates business needs into solutions. May implement solutions and ensure successful deployments through code development and scripting.  Displays product/application understanding through highly customized presentation demonstrations to customers, and at conferences, and events.  Supports customer from Proof of Concept (POC) through production deployment of services via resource configuration, planning, and customer education/training.  Creates and distributes technical assets (white papers, solution code, blog posts, and video demonstrations).  Serves as a leading contributor for customers and sales on technical cloud solutions and customer success. Identifies gaps and enhancements to influence engineering roadmaps for customer driven features. Leading contributor, may provide direction and mentoring to others.  Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization.  May interact  with C level.  Maintains expertise by staying current on emerging technologies.

Key Responsibilities:

• Solution Architecture:
  • Design and implement comprehensive cloud architectures on Oracle Cloud Infrastructure (OCI) to meet client needs, focusing on high availability, scalability, Security, Cost, and performance.
  • Develop architectural solutions for complex projects, including multi-cloud and multi-region environments.
  • Engage with clients to understand their requirements and translate them into OCI-based solutions.
• Presales Support:
  • Collaborate with the sales team to provide technical guidance and support throughout the sales cycle.
  • Conduct technical presentations, workshops, and demonstrations to showcase OCI capabilities and value propositions.
  • Assist in crafting proposals and creating technical documentation.
• Sizing and Optimization:
  • Perform detailed sizing and capacity planning to ensure that proposed solutions meet performance and cost requirements.
  • Analyze client workloads and recommend appropriate OCI services and configurations to optimize performance and cost-efficiency.
  • Provide recommendations for scaling and optimizing cloud resources based on usage patterns and performance metrics.
• Proof of Concept (PoC):
  • Lead and manage PoC initiatives to demonstrate the value of OCI solutions to clients.
  • Design and implement PoC environments to validate solution architecture and performance.
  • Collaborate with clients to refine requirements and ensure successful PoC outcomes.
• Advanced Networking:
  • Design and implement advanced networking solutions for OCI, including Virtual Cloud Networks (VCNs), Network Security Groups (NSGs), VPN, FastConnect, and global traffic management.
  • Configure and manage network segmentation into public, private, and management subnets to ensure secure and efficient connectivity.
  • Implement solutions for multi-cloud networking, such as interconnecting OCI with other cloud providers and on-premises networks.
  • Optimize network performance, address latency, bandwidth, and redundancy issues.
• Security:
  • Develop and implement robust security measures for OCI environments, including network security, application security, and data protection.
  • Configure and manage security controls, such as firewalls, intrusion prevention systems, and identity and access management (IAM).
  • Ensure compliance with security best practices and regulatory requirements across multi-cloud environments.
  • Implement encryption for data at rest and in transit and manage key management solutions.
• Collaboration and Communication:
  • Work closely with cross-functional teams including developers, project managers, and security experts to deliver solutions.
  • Provide technical mentorship and support to internal teams and clients.
• Client Engagement:
  • Build and maintain strong relationships with clients, understanding their business needs and technical challenges.
  • Act as a trusted advisor, offering insights and recommendations to drive successful cloud adoption and transformation.