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Mercier Consultancy Group

Norwegian Speaking Rent-a-Car Consultant

Customer SupportConfirmed live in the last 24 hours
Full-timeSofia, Bulgaria

About the Job

Requirements

  • Native or fluent Norwegian, spoken and written.
  • A valid EU passport is mandatory.
  • Passion for the travel industry and delivering high-quality customer service.
  • Readiness to relocate to Bulgaria for the position.
  • Strong communication skills and the ability to work effectively in a multicultural environment.

Responsibilities

  • Provide customer support to travelers by managing vehicle bookings and reservation inquiries.
  • Represent a leading global travel brand and ensure customer interactions reflect a premium service standard.
  • Advise clients on rental solutions tailored to their travel itineraries and vehicle requirements.
  • Resolve logistical issues related to rental agreements and regional travel regulations.
  • Collaborate with internal teams to streamline the booking process for international travelers.
  • Maintain high levels of customer satisfaction and create positive rental experiences.
  • Stay updated on travel trends and fleet updates to provide accurate information.

Desired Qualifications

  • Previous experience in customer-facing roles is considered an advantage.

About the Company

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