Digital Sales Personal Lines Insurance Broker - Digital Sales
Full-Time
No salary listed
Mid
St. Catharines, ON, Canada
In Person
InsuranceInsurance Sales & Agency
About the job
Requirements
A Registered Insurance Brokers of Ontario license is required.
Previous customer service or sales experience is required.
A valid G-class driver's license is required.
The role requires strong communication skills and confidence in customer-facing conversations.
The role requires the ability to manage multiple priorities in a fast-paced environment.
Responsibilities
Respond promptly and professionally to incoming personal insurance leads.
Use the lead management system to manage and track opportunities.
Provide potential clients with insurance advice and customer service.
Match client needs with appropriate insurance solutions.
Follow established sales procedures and meet sales performance targets.
Adhere to in-house underwriting guidelines and industry compliance standards.
Accurately document conversations and correspondence with clients and insurers.
Collaborate with teammates to improve the sales process and client experience.
Desired Qualifications
Industry designations such as CAIB or CIP are a plus.
Experience with CRM systems or lead management platforms is an asset.
Digital Sales Personal Lines Insurance Broker
Location: St. Catharines, Ontario Department: Digital Sales Employment Type: Full-Time, In-Office
About Morison Insurance
We're a family-owned insurance brokerage with deep Hamilton roots dating back to 1895. What started as a three-person downtown Hamilton office has grown into five locations with 100+ team members across Southern Ontario. We're guided by five core values: Go Beyond, Evolve, Own It, Our Promise, and Unified.
Our comprehensive insurance solutions include business, commercial auto, personal home and auto, recreational coverage, and specialized products. We're committed to innovation, exceptional service, and creating an environment where our team can thrive.
About This Role
As a Digital Sales Insurance Broker, you’ll be responsible for selling personal insurance products to warm leads provided by Morison Insurance. This role is all about connecting with prospective clients through digital channels, understanding their insurance needs, and offering tailored solutions with professionalism and care. If you're a results-driven individual who excels in a digital environment and enjoys helping people protect what matters most, this is the role for you.
What You'll Do
Respond promptly and professionally to all incoming personal insurance leads
Use our award-winning lead management system to manage and track opportunities
Provide potential clients with expert advice and outstanding customer service
Match client needs with the best insurance solutions available
Follow established sales procedures and meet sales performance targets
Adhere to in-house underwriting guidelines and industry compliance standards
Accurately document all conversations and correspondence with clients and insurers
Collaborate with teammates to continuously improve the sales process and client experience
What We're Looking For
RIBO license
Strong communication skills with confidence in customer-facing conversations
Previous customer service or sales experience
Enjoys talking to people and building relationships
Ability to manage multiple priorities in a fast-paced environment
Valid G-class driver's license
Collaborative mindset with enthusiasm for teamwork
Industry designations (CAIB, CIP) are a plus
Experience with CRM systems or lead management platforms is an asset
Work Environment & Schedule
In-office
Monday-Friday schedule (8:30am-4:30pm) with early Friday closures during long weekends (May-October)
Collaborative in-person team environment
Comprehensive Benefits
Competitive salary with performance-based growth opportunities
7.5% RRSP matching program
Group Benefits Plan (health, dental, vision coverage)
Fitness Benefit
Employee Assistance Program for personal and professional support
4 weeks vacation
Paid personal days and extended Christmas break
Professional Development
Continuing education opportunities and certification support
Modern technology and collaborative workspaces
Clear advancement pathways within our expanding organization
Unique Perks
Full commission on personal home and auto policies
Regular team social events and company celebrations
Work with cutting-edge insurance technology and diverse market access
Equal Opportunity & Accessibility
Morison Insurance is an equal opportunity employer committed to creating an inclusive workplace. We provide disability-related accommodations throughout our recruitment process. If you require any accommodations, please contact us at [email protected] or inform your interviewer during the selection process.
We appreciate all applications and will contact candidates selected for interviews directly.