IHG

Global hotel company

Payroll Solutions Manager

Enterprise ApplicationsConfirmed live in the last 24 hours

Full-timeIndiaNo salary listedIn-person

About the Job

Requirements

Bachelor’s degree or higher in business administration, human resources, information technology, or a related field.
Functional and/or operational responsibility for UK and EMEAA payrolls, preferably in a decentralized operating model with third-party providers.
Strong proficiency with Oracle Fusion HCM, focusing on Payroll, Time and Labor, and Absence modules, with a strong understanding of the underlying technical and data architecture.
Experience with UKG Workforce Management, including Timekeeping, Accruals, Absence, and Leave Management, with a focus on integrating these systems with payroll solutions.
Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions that consider functional and technical implications.
Proven experience in project management, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Ability to bridge technical and functional requirements, ensuring solutions meet business needs while leveraging technology effectively.
Ability to analyze complex upstream and downstream payroll data and processes, identify trends, and make data-driven recommendations for improvements.
Strong understanding of payroll systems and technology, with the ability to troubleshoot and resolve technical issues effectively.

Responsibilities

Collect, analyze, and document business requirements for payroll, timekeeping, absence management, and related reporting; engage stakeholders to understand their needs and translate them into functional specifications.
Develop detailed technical and functional documentation that translates business requirements into actionable implementation specifications for third-party payroll operations or application management support teams.
Work with cross-functional hotel and corporate HR, Benefits, Compensation, and Finance teams to align system needs, and facilitate workshops and meetings to gather stakeholder input and feedback.
Bridge business stakeholders and technical resources to clarify requirements, priorities, and project timelines, and provide stakeholders with updates on project status, potential impacts, and technical considerations.
Identify and resolve payroll system issues by collaborating with internal and external IT teams; manage day-to-day relationships with third-party solution providers and ensure service level agreements are met and technical issues are addressed promptly.
Partner with payroll operations and technical teams to validate system changes, identify test cases, and ensure uninterrupted system operations; conduct user acceptance testing to confirm system modifications meet functional and technical requirements.
Analyze current payroll, timekeeping, and absence management processes to identify improvement opportunities and provide techno-functional insights to enhance system capabilities, streamline workflows, and increase efficiency and accuracy.
Develop and deliver training materials and sessions for end users on payroll systems and processes, and provide ongoing support and guidance to help users use the systems effectively.
Generate and analyze reports related to payroll, timekeeping, and absence management; use data to identify trends, inform decisions, and support strategic initiatives, considering functional and technical metrics.
Ensure payroll processes comply with legal and regulatory requirements, identify risks related to payroll systems, and develop mitigation strategies to safeguard the organization against compliance issues.
Lead initiatives, mentor team members, and drive process improvements while maintaining a positive team dynamic.

Desired Qualifications

Experience with UK and EMEAA payrolls in a decentralized operating model with third-party providers is preferred.
Experience in project management and process improvement initiatives is a plus.

•Requirements Gathering & Analysis: Collect, analyze, and document business requirements for payroll, timekeeping, absence management, and related reporting. Engage with stakeholders to ensure a comprehensive understanding of their needs and expectations, translating these into functional specifications.

•Techno-Functional Documentation: Develop detailed technical and functional documentation that translates business requirements into actionable specifications for implementation by third-party payroll operations or application management support teams. Ensure documentation is clear, comprehensive, and aligned with best practices.

•Stakeholder Collaboration: Work closely with cross-functional teams, including hotel and corporate HR, Benefits, Compensation and Finance departments, to ensure alignment with IHG’s system needs. Facilitate workshops and meetings to gather input and feedback from stakeholders, ensuring that both business and technical perspectives are considered.

•Facilitate Communication: Act as the bridge between business stakeholders and technical resources, ensuring clarity and understanding of requirements, priorities, and project timelines. Provide regular updates to stakeholders on project status, potential impacts, and technical considerations.

•Problem Solving: Identify and resolve payroll system issues, collaborating with internal and external IT teams to troubleshoot and implement effective solutions. Manage day-to-day relationships with third-party solution providers, ensuring service level agreements are met and that technical issues are addressed promptly.

•System Validation: Partner with payroll operations and technical teams to validate system changes, identify test cases, and ensure uninterrupted system operations. Conduct user acceptance testing (UAT) to confirm that system modifications meet both functional and technical requirements.

•Process Optimization: Analyze current payroll, timekeeping, and absence management processes to identify opportunities for improvement. Provide techno-functional insights to enhance system capabilities, streamline workflows, and increase efficiency and accuracy.

•Training and Support: Develop and deliver training materials and sessions for end-users on payroll systems and processes, focusing on both functional and technical aspects. Provide ongoing support and guidance to ensure users are proficient in utilizing the systems effectively.

•Reporting and Analytics: Generate and analyze reports related to payroll, timekeeping, and absence management. Utilize data to identify trends, inform decision-making, and support strategic initiatives, ensuring that both functional and technical metrics are considered.

•Compliance and Risk Management: Ensure that payroll processes comply with legal and regulatory requirements. Identify potential risks related to both functional and technical aspects of payroll systems and develop mitigation strategies to safeguard the organization against compliance issues.

Education

•Bachelor’s degree or higher in business administration, human resources, information technology or related field

•

Experience

•Functional and/or operational responsibility for UK and EMEAA payrolls, preferably in a decentralized operating model with third-party providers

•Strong proficiency with Oracle Fusion HCM, focusing on Payroll, Time and Labor, and Absence modules, with a strong understanding of the underlying technical and data architecture.

•Experience with UKG Workforce Management, including Timekeeping, Accruals, Absence, and Leave Management, with a focus on integrating these systems with payroll solutions.

•Exceptional communication and collaboration skills, ensuring clarity and alignment across multi-disciplinary teams, particularly between technical and functional stakeholders.

•Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions that consider both functional and technical implications.

•Proven experience in project management, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Technical Skills and Knowledge

•Ability to bridge the gap between technical and functional requirements, ensuring that solutions meet business needs while leveraging technology effectively.

•Process thinker capable to analyze complex upstream and downstream payroll data and processes, identify trends, and make data-driven recommendations for improvements.

•Focus on accuracy and thoroughness in payroll processing and reporting, ensuring compliance with all regulations and policies.

•Ability to build and maintain effective relationships with internal and external stakeholders, fostering a collaborative work environment.

•Flexibility to adjust to changing priorities and work in a dynamic environment, demonstrating resilience and a proactive approach to challenges.

•Capability to lead initiatives, mentor team members, and drive process improvements while maintaining a positive team dynamic.

•Strong understanding of payroll systems and technology, with the ability to troubleshoot and resolve technical issues effectively.

•Experience in project management and process improvement initiatives is a plus.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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