Ancillary Team Member

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over620million tickets sold annually andapproximately 10,000clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than50,000eventsannually for nearly7,000 artists in 40+countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connectmore than1,200 sponsorswith the145million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

You’re outgoing, confident, and guest-focused. You enjoy connecting with people and helping them elevate their experience. You communicate clearly, handle transactions responsibly, and stay calm in a fast-paced environment. You’re proactive, solution-oriented, and take pride in representing the venue with energy and professionalism. You don’t just support the venue's ancillary programs - you help make the night better!

THE JOB
The Ancillary Team Member plays a key role in enhancing the guest experience while driving additional revenue opportunities across the venue. This position supports premium offerings, merchandise, upgrades, and other value-add programs that elevate the fan journey from arrival to encore.

WHAT YOU'LL DO

• Engage guests in a friendly and knowledgeable manner

• Promote and execute ancillary programs (upgrades, add-ons, premium experiences, etc.)

• Support merchandising or specialty sales areas as assigned

• Assist with set-up, inventory tracking, and end-of-night reconciliation

• Maintain clean, organized work areas

• Collaborate with box office, guest services, and operations teams

• Identify opportunities to improve efficiency and guest satisfaction

WHAT MAKES YOU A GREAT FIT

• Must be at least 18 years of age

• Availability on nights on both weekdays and weekends

• Strong communication skills

• Confident, solution-oriented mindset

• Comfortable handling transactions and cash procedures

• Positive energy and team-first attitude

• Ability to work in a fast-paced live event environment

• Ability to walk and stand for long periods of time in various types of weather conditions

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. 

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for theknown physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.