Yale New Haven Health

Integrated hospital system with academic affiliations

Registrar Apprentice

Clinical Support & Patient AdministrationPosted on Nov 13

Full-timeNew London, CT, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or equivalent is required.
Good keyboarding skills, computer experience, customer service skills, medical terminology, and the ability to perform basic mathematical logic are required.
Must be able to learn quickly, handle multiple tasks while remaining calm and focused, follow oral and written instructions, maintain accurate records, listen and communicate effectively, and work closely with others in a team setting.

Responsibilities

Conduct interviews with patients in person or by phone.
Obtain accurate demographic and financial information.
Collect co-pays.
Perform ICD(X) coding.
Perform medical necessity screening and communicate with the physician’s office to obtain the correct diagnosis.
Prepare all related forms, patient card, and ID bracelet.
Receive and disseminate information from other departments, physicians, and patients.
Prepare appropriate and necessary documentation for each patient visit based on the type of visit.
Meet performance expectations for customer service, teamwork, resource utilization, and staff and self-development as outlined in the performance review.
Perform other duties as assigned or directed to ensure smooth operation of the department or unit.

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

The Registrar Provides Access To Healthcare By Performing The Following Services In A Professional, Compassionate, And Cost-Effective Manner: Registration Of Inpatient And Outpatient Patients; Clerical Processing For Pre-Admission Testing, Admitting Of Patients; On-Site Registration For Emergency And Outpatient Services, Occupancy Control, And Quality Improvement.

EEO/AA/Disability/Veteran

Responsibilities

1. Conducts Interviews With Patients In Person Or By Phone.
2. Obtains Accurate Demographic And Financial Information.
3. Collects Co-Pays.
4. Performs Icd(X) Coding.
5. Performs Medical Necessity Screening And Communicates With Physician?S Office To Obtain Correct Diagnosis.
6. Prepares All Related Forms, Patient Card And Id Bracelet.
7. Receives And Disseminates Information From Other Departments, Physicians, And Patients.
8. Prepares Appropriate And Necessary Documentation For Each Patient Visit Based On Type Of Visit.
9. Meets Performance Expectations For Customer Service, Teamwork, Resource Utilization, And Staff And Self Development As Outlined In Performance Review.
10. Performs Other Duties As Assigned Or Directed To Ensure Smooth Operation Of The Department/Unit.

Qualifications

EDUCATION

High School Diploma Or Equivalent

EXPERIENCE

Good Keyboarding Skills, Computer Experience, Customer Service And Medical Terminology Required. Excellent Customer Service Skill And Ability To Perform Basic Math Logic.

LICENSURE

Not Applicable

SPECIAL SKILLS

Must Demonstrate The Ability To Learn Quickly And Handle Multiple Tasks While Remaining Calm And Focused. Must Be Detail Oriented. Must Be Able To Follow Oral And Written Instructions. Must Be Able To Maintain Accurate Records. Must Be Able To Listen, Communicate Effectively, And Work Closely With Others In A Team Setting.

YNHHS Requisition ID

199899

About the Company

Yale New Haven Health

Integrated hospital system with academic affiliations

Yale New Haven Health is a health system that operates five hospitals (Yale New Haven, Bridgeport, Greenwich, Lawrence + Memorial, Westerly) and provides access to a wide network of primary care physicians and specialists through Northeast Medical Group and Yale Medicine. Through its affiliation with Yale University and Yale School of Medicine, it connects patients to the latest medical treatments and research. Its facilities and outpatient locations enable coordinated care across a single organization that aims to be more patient-focused, more accessible, and more cost-effective. The system delivers care by combining hospital services, primary and specialty care, and advanced clinical relationships to integrate treatment with ongoing research and clinical trials, offering patients access to innovative therapies and personalized treatment options.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: New Haven, CT
Founded: 1996

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