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Domino's

Global pizza delivery and franchise network

General Manager

Business & StrategyUpdated on Nov 7
Full-timeGrand Rapids, MI, USANo salary listedIn-person

About the Job

Requirements

  • Use judgment, math, and multitasking skills.
  • Follow company policies and procedures and set an example for the crew.
  • Maintain attendance and punctuality and provide transportation to and from work.
  • Possess written and verbal communication skills to process orders with customers and coworkers by phone and in person.
  • Add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Use a computer keyboard or touchscreen to enter orders.
  • Read maps and locate addresses within the designated delivery area.
  • Navigate adverse terrain, including multistory buildings, private homes, and other delivery sites, while carrying products.
  • Meet the physical demands of the role, including standing, walking, lifting and carrying supplies up to 50 pounds, pushing and pulling trays, climbing stairs or ladders, bending, crouching, and reaching.
  • Hold a valid driver's license and meet company safe-driving standards.
  • Have access to an insured vehicle that can be used for delivery.

Responsibilities

  • Oversee all activities during the shift, including cost, inventory, and cash controls and customer relations.
  • Staff the shift and complete paperwork.
  • Manage food operations, work to a schedule, maintain store appearance and cleanliness, and adhere to standards.
  • Provide customer service and contribute to marketing and profitability.
  • Operate store equipment; stock ingredients and supplies from the delivery area to storage and work areas, including the walk-in cooler; and prepare products.
  • Receive and process telephone orders and take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Deliver products by car to customers within the designated delivery area, and deliver flyers and door hangers.
  • Unload bulk product deliveries using a hand truck and move ingredients and supplies to storage and shelves.

About the Company

Domino's

Global pizza delivery and franchise network

Domino’s delivers pizza and related items worldwide through a network of franchise stores. Customers place orders online, via app, or in-store; store teams prepare the pizzas and drivers deliver them or customers pick up, with a focus on speed and consistency. Its global franchise system provides broad reach, standardized service, and a strong brand, along with community involvement. Its goal is to be the leading pizza company by delivering great-tasting pizzas quickly and expanding its global footprint while supporting franchisees and communities.

Company size
10,001+
Company stage
IPO
Headquarters
United Kingdom
Founded
1960

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