OGT

DNA FISH probes and NGS platforms

Field Application Scientist 1 - Fish

Implementation & Technical Account ManagementConfirmed live in the last 24 hours

Full-timeRemote in USA

About the Job

Requirements

A bachelor’s degree or higher in a scientific discipline.
At least 3 years of hands-on experience processing FISH in haematology, FFPE, bladder, and constitutional applications, and performing analysis.
Thorough knowledge of cytogenetic and FISH application techniques.
Excellent written and spoken English, with the ability to communicate clearly and concisely.
Customer-service orientation.
Well-organized approach and good time management.
Ability to manage multiple tasks, accounts, and priorities simultaneously.
Problem-solving ability.
Ability to work collaboratively with customers and colleagues, with excellent attention to detail.
Strong analytical and judgment skills.
Microsoft Office skills.
Ability to work remotely from a home office.
Availability for at least 50% business travel to visit and support customers and attend appropriate exhibitions; ability to travel to Canada and occasional travel to the UK are required.

Responsibilities

Deliver training on OGT’s Cytocell FISH products, including probes, FFPE pretreatment kits, and ancillary products.
Provide technical support for FISH products.
Work collaboratively with the North American Commercial team in pre-sales and post-sales situations for Cytocell FISH products.
Work with Commercial, Marketing, R&D, and Quality teams to ensure high levels of customer service to accounts.
Understand customer needs and applications of Cytocell FISH products through continual learning about technologies, products, and the marketplace.
Provide customer requirements and feedback to Marketing and R&D teams to facilitate future product development.
Perform other duties and projects as assigned.

Desired Qualifications

At least 5 years of hands-on experience processing FISH in haematology, FFPE, bladder, and constitutional applications, and performing analysis.
Demonstrated FISH troubleshooting experience.
ASCP(CG) certification.
Understanding and application of ISCN nomenclature.
Familiarity and experience with FISH automation systems.
Excellent presentation skills and PowerPoint competence.
Understanding of CAP, CLIA, and other North American clinical lab accreditations.

OGT is a leading global provider of clinical and diagnostic genomic solutions. We believe in creating products and partnerships that enable clinicians to deliver personalised healthcare to patients and that empower clinical researchers to develop the next generation of precision medicines.

An opportunity has arisen in our North America commercial team for a Field Application Scientist I (FISH).

You would be responsible for technical support and customer training for our Cytocell™ FISH products as well as supporting the commercial team in a pre- and post-sales capacity. We seek someone who is a self-motivated, critical thinker capable of adapting quickly to fluid scenarios utilizing their technical expertise with the goal of providing high level customer service.

Your duties will include:

Deliver training on OGT’s Cytocell™ FISH products including probes, FFPE pretreatment kits, and ancillaries
Provide technical support for our FISH products
Work collaboratively with the North American Commercial team in pre and post-sales scenarios for Cytocell™ FISH products
Work with Commercial, Marketing, R&D, and Quality teams to ensure the highest levels of customer service to accounts
Understand customer needs and application of Cytocell™ FISH products utilizing continual learning of technologies, products and marketplace
Provide customer requirements and feedback to facilitate Marketing and R&D teams for development of future products
Other duties and projects as assigned.

What we’re looking for in you:

Essential

Bachelor’s degree or higher in Scientific Discipline
Minimum of 3 years hands-on experience processing FISH (Haematology, FFPE, Bladder and Constitutional) and performing analysis
Thorough knowledge of Cytogenetic/FISH applications techniques required
Excellent written and spoken English, along with the ability to communicate clearly and concisely
Customer service oriented
Well organized in approach with good time management
Effectively manage multiple tasks/accounts/priorities simultaneously
A problem solver
Able to work collaboratively with customers and colleague’s with excellent attention to detail
Strong analytical and judgement skills
Microsoft Office skills
Remote employee based out of a home office
Availability for minimum of 50% business travel to visit/support customers and attend appropriate exhibitions (ability to travel to Canada required and occasional travel to UK required).

Desirable

Minimum of 5 years hands-on experience processing FISH (Haematology, FFPE, Bladder and Constitutional) and performing analysis
Demonstrated FISH troubleshooting experience
ASCP(CG) certification
Understanding and application of ISCN nomenclature
Familiarity and experience with FISH automation systems
Excellent presentation skills (PowerPoint competent)
Understanding of CAP, CLIA and other NA clinical lab accreditations.

In return you will receive:

Competitive salary
Company Bonus scheme
Car reimbursement
Pension Plan
Healthcare Package.

Application is via CV and a one-page covering letter outlining your suitability for the role, salary expectations and notice period.

Please note that we will need to establish your right to work during the recruitment process.

About the Company

OGT

DNA FISH probes and NGS platforms

OGT provides genomic solutions for clinical research and diagnostic testing, selling DNA FISH probes, NGS platforms, and arrays to detect genetic abnormalities in cancer and inherited diseases. DNA FISH probes visualize specific chromosome regions, while NGS platforms and arrays enable high-throughput sequencing and analysis for identifying genetic alterations, with users running workflows supported by OGT’s reagents and services. The company differentiates itself through a broad, proprietary toolkit and close collaboration with researchers and clinicians, emphasizing direct sales and partnerships to meet needs in cancer and rare disease research and diagnostics. Its goal is to advance genetic medicine by delivering high-quality genomic tools and reliable support that help clinicians and researchers make accurate, informed patient decisions.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Kidlington, United Kingdom
Founded: 1995

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