Customer Support·Confirmed live in the last 24 hours·
Full-timeAppleton, WI, USA
About the Job
Requirements
Customer service, account management, administrative, or office experience is preferred.
Manufacturing, packaging, logistics, or distribution experience is a plus but is not required.
Strong communication and relationship-building skills are required.
Organizational and multitasking abilities are required.
Ability to work independently and as part of a team is required.
Attention to detail and commitment to customer satisfaction are required.
Proficiency with Microsoft Office and business software systems is required.
Responsibilities
Manage customer accounts and orders from start to finish.
Coordinate with Sales, Design, Scheduling, and Production teams.
Process orders, changes, and customer requests accurately.
Communicate order status and provide solutions to customer concerns.
Build strong relationships with customers and serve as a trusted resource.
Maintain accurate customer records and documentation.
Support continuous improvement efforts and administrative projects as needed.
Desired Qualifications
Customer service, account management, administrative, or office experience.
Manufacturing, packaging, logistics, or distribution experience.
Customer Service Representative Monday-Friday | In-Office Position Starting Pay between $22 - $25/hour
Build Relationships. Solve Problems. Make an Impact.
Are you someone who enjoys helping customers, building strong relationships, and working as part of a collaborative team? L&M Corrugated is looking for a Customer Service Representative to join our growing organization.
In this role, you'll serve as a key point of contact for our customers, helping manage orders, coordinate with internal teams, and ensure an exceptional customer experience from start to finish.
If you're looking for a stable career, a consistent Monday-Friday schedule, and opportunities to grow with a family-owned company, we'd love to hear from you
Why You’ll Love Working at L&M ✔ Attendance Bonus ✔ Profit Sharing Bonus ✔ Employee Referral Bonus ✔ Tuition Assistance ✔ Paid time off and holidays ✔ 401(k) with company match ✔ Advancement Opportunities ✔ Family-owned company with a team-oriented culture
What You'll Do As a Customer Service Representative, you'll play an important role in supporting both our customers and internal teams by:
Manage customer accounts and orders from start to finish
Coordinate with Sales, Design, Scheduling, and Production teams
Process orders, changes, and customer requests accurately
Communicate order status and provide solutions to customer concerns
Build strong relationships with customers and serve as a trusted resource
Maintain accurate customer records and documentation
Support continuous improvement efforts and administrative projects as needed
What We're Looking For
Customer service, account management, administrative, or office experience preferred
Manufacturing, packaging, logistics, or distribution experience is a plus, but not required
Strong communication and relationship-building skills
Excellent organizational and multitasking abilities
Ability to work independently and as part of a team
Attention to detail and commitment to customer satisfaction
Proficiency with Microsoft Office and business software systems
Build a Career with L&M At L&M Corrugated, we believe great employees deserve opportunities to grow. Through training, tuition assistance, and internal advancement opportunities, we're committed to helping our team members build rewarding, long-term careers.
We're looking for someone who enjoys helping customers, thrives in a team environment, and takes pride in delivering exceptional service.
Apply today and become part of the L&M Corrugated team!
EE Statement L&M Corrugated Container Corporation is an equal opportunity employer.