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O'Hare Concessions

Operates concession services at O’Hare

Barista

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours
Part-timeChicago, IL, USAIn-person

About the Job

Requirements

  • Must pass a Chicago Department of Aviation/Homeland Security background check.
  • Food handler, allergen, and alcohol awareness certificates are required.
  • Previous barista or customer service experience is preferred but not required; the employer is willing to train the candidate.
  • Must be available to work flexible shifts, including weekends and holidays.
  • Must be able to stand for extended periods and lift up to 25 pounds.

Responsibilities

  • Greet customers warmly and take orders accurately.
  • Prepare and serve coffee, tea, and specialty beverages according to company recipes and standards.
  • Operate espresso machines, grinders, and brewers safely and efficiently.
  • Maintain a clean and organized workspace, including counters and equipment.
  • Handle customer payments through the point-of-sale system and online ordering platform.
  • Restock supplies and ingredients as needed throughout the shift.
  • Follow health, safety, and sanitation guidelines.
  • Address customer inquiries, resolve complaints, and escalate concerns to the manager when necessary.
  • Assist with opening and closing duties, including cleaning and inventory tasks.
  • Work collaboratively with team members to ensure smooth daily operations.

Desired Qualifications

  • Previous barista or customer service experience.

About the Company

O'Hare Concessions

Operates concession services at O’Hare

O’Hare Concessions is part of the Chicago Department of Aviation governing O’Hare and Midway airports, focusing on passenger experience, economic growth, and community relations. It works by setting clear service standards, tracking performance with key indicators, and taking actions to improve service for travelers. It differentiates itself by combining customer-focused service improvement with workforce development, community engagement, and commercial asset optimization to generate non-airline revenue while lowering costs for airline partners. Its goal is to enhance the airport experience, support sustainable economic activity around the airports, and maintain strong partnerships with communities, tenants, and travelers.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Chicago, IL
Founded
1945

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