C

Canon

Global imaging, optics, and office solutions

Client Service Representative Mailroom

Office Clerical & RecordsConfirmed live in the last 24 hours
Full-timeNew York, NY, USA$17.20 - $23.37 /hr

About the Job

Requirements

  • A high school diploma, GED, or equivalent experience is required, along with less than one year of related experience.
  • Basic computer skills and technical knowledge are required.
  • The ability to work overtime as needed is required.
  • The ability to lift up to 50 pounds is required.
  • The ability to stand, bend, walk, reach, and pull for extended periods while performing duties is required.
  • The ability to multitask and prioritize to meet deadlines is required.
  • Good customer service and communication skills are required.
  • The ability to work with minimal supervision is required.
  • Candidates must take all necessary steps to obtain customer-required security or other clearances to enter customer premises.
  • The role requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other COVID-19 measures.
  • Applicants must be legally authorized to work in the United States and reside in the United States at the time of hire.

Responsibilities

  • Promptly inform the supervisor of potential problems or customer concerns.
  • Promptly review and respond to management and client requests by email, phone, text message, or verbally.
  • Provide customer service with a focus on customer satisfaction.
  • Contribute to the Site Procedure Guide to ensure account processes are recorded.
  • Perform assigned site services, which may include copy/print production or copy center work, copier maintenance, mail/courier services, reception or office services, shipping and receiving, inventory services, warehouse work, or file room and records file services.
  • Attend cross-functional training to provide coverage when staffing is short.
  • Provide site coverage as needed when client or division needs change the assigned site responsibility or location.
  • Receive, sort, deliver, pick up, and process courier items, interoffice mail, newspapers, magazines, and United States Postal Service mail promptly and accurately.
  • Track courier and accountable items, including FedEx, UPS, and certified mail.
  • Research and route unidentified and generic mail.
  • Receive, log, deliver, and track messenger items.
  • Respond to customer requests.
  • Perform routine upkeep of equipment.
  • Record and track customer inquiries and fulfillment of requests.

About the Company

Canon

Global imaging, optics, and office solutions

Canon makes imaging and optical products for consumers and businesses, including cameras, lenses, printers, and document-management software, plus industrial lithography equipment, OLED manufacturing machinery, and medical imaging systems. Its products work by using precision optics, sensors, and imaging software to capture and process images, while industrial gear relies on optical precision for chip and display fabrication and medical devices provide MRI/CT/ultrasound diagnostics. Canon differentiates itself with an end-to-end portfolio across consumer imaging, office solutions, industrial equipment, and medical imaging, backed by deep optics and sensors expertise, global scale, and ongoing R&D and acquisitions. Its goal is to keep leading in imaging and optics while expanding into high-value industrial and medical markets, delivering reliable hardware and software that power digital workflows, manufacturing, and patient care under its Kyosei sustainability philosophy.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Tokyo, Japan
Founded
1937

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