Emerson Electric

Builds industrial automation tools and software

Field Service Engineer 1

Equipment Field ServiceConfirmed live in the last 24 hours

Full-timeVadodara, Gujarat, IndiaNo salary listedIn-person

About the Job

Requirements

Bachelor's degree in Electronics or Instrumentation Engineering.
At least 2 years of work experience; the preferred qualification specifies 4–5 years.
Experience and knowledge in field product commissioning.
Good knowledge of Level, Flow, Wireless, and Corrosion technologies.
Work experience with PT/DPT/TT, radar level, Coriolis, magnetic and vortex flow meters, flow computers, pumps, and digital valves.
Knowledge of communication protocols including HART, Foundation Fieldbus, WI-Hart, and RS485.
Experience with maintenance, service, and troubleshooting of field products.

Responsibilities

Execute on-site service jobs and complete them to achieve customer satisfaction.
Carry out services according to safety and standard procedures, ensuring operations remain within the scheduled time.
Prepare detailed site visit reports or minutes of meeting and obtain customer sign-off after each job.
Respond promptly to customer queries and complaints, escalating when necessary and ensuring corrective action is taken by the organization and the customer.
Follow the Quality Management System, procedures, and work instructions, and maintain standards.
Provide technical assistance and support to the Project and Engineering departments as needed.
Maintain up-to-date knowledge of new services, products, and technologies offered by Emerson Measurement Solutions, and share that knowledge with service team members.
Provide installation, commissioning, AMC, and ARC service support, and keep the AMC/ARC calendar up to date.
Manage LTSA, shutdowns, and audits.
Keep service visit data, reports, and backups up to date for service calls.

Desired Qualifications

Bachelor's degree in Electronics or Instrumentation Engineering with 4–5 years of work experience.
Experience with maintenance, service, and troubleshooting of field products.

In This Role, Your Responsibilities Will Be:

Overall responsibility for on-site service job execution and complete the jobs to achieve highest customer satisfaction level.
Ensure executing services in accordance with Emerson safety & Standard procedures and operations are carried out within time schedule.
Prepare detailed site visit report / MOM and arrange sign off from customer after completion of each job.
Promptly respond to customers’ queries and complaints, escalating when necessary and ensuring that corrective action is taken by own organization and by customer organization.
Ensure Emerson Quality Management System and Procedures / Work Instructions are followed, and standards are maintained.
Provide technical assistance and support to Project / Engineering department, on demand basis.
Keep up-to-date knowledge on new services and products offered by Emerson Measurement solutions. Maintain technical awareness of new technology and share the knowledge with the service team members.
Provide installation, commissioning, AMC, and ARC service support and Maintain AMC/ARC calendar up to date.
LTSA, Shutdown and Audit management.
Keep service visit data / reports / back-up up to date on Service for various service calls.
Experience and knowledge on filed products commissioning.
Good knowledge in products of Level, Flow , Wireless, Corrosion technologies.
Work Experience on Products like PT/DPT/TT, Radar level, Coriolis, Magnetic & Vortex flow meters, Flow computers, Associated skid components like pumps , Digital valves
Knowledge of various communication protocols like HART, foundation Fieldbus, WI-Hart, RS485 etc
Bachelor in Electronics or Instrumentation Engineering with minimum 2 years of work experience.
Experience in field products in maintenance and service, troubleshooting.

Who You Are:

Able to use your technical skills to do the job to achieve customer satisfaction. You are an active learner who uses both success and failure as learning opportunities. You build partnerships and collaborative work to reach the target objectives set by the team. You act quickly and critically in constantly fast paced and unexpected situations.

For This Role, You Will Need:

Experience and knowledge on filed products commissioning.
Good knowledge in products of Level, Flow , Wireless, Corrosion technologies.
Work Experience on Products like PT/DPT/TT, Radar level, Coriolis, Magnetic & Vortex flow meters, Flow computers, Associated skid components like pumps , Digital valves
Knowledge of various communication protocols like HART, foundation Fieldbus, WI-Hart, RS485 etc

Preferred Qualifications That Set You Apart:

Bachelor in Electronics or Instrumentation Engineering with minimum 4-5 years of work experience.
Experience in field products in maintenance and service, troubleshooting.

About the Company

Emerson Electric

Builds industrial automation tools and software

Emerson Electric builds automation equipment and software for organizations that operate factories, utilities, and industrial facilities. Its instruments measure conditions such as pressure and flow, while valves, controllers, and software help operators regulate processes and track equipment performance. DeltaV manages industrial control systems, and the company also develops test and measurement tools used to validate electronic products. Customers pay for equipment, software licenses, and services that support installation, maintenance, and operation across a plant's life. Emerson was founded in 1890 and is headquartered in Clayton, Missouri, in the St. Louis area.

Company size: 10,001+
Company stage: IPO
Headquarters: Clayton, MO
Founded: 1890

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