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Accenture

Advises businesses and runs their technology

Delivery Lead Senior Manager

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeQuezon City, Metro Manila, PhilippinesNo salary listed

About the Job

Requirements

  • >12 years of relevant experience in Service Delivery.
  • 10+ years of supervisory experience.
  • Standard SDL Profile.

Responsibilities

  • Support sales opportunities and delivery of the solution by leveraging Accenture’s full capabilities.
  • Build client relationships in collaboration with the Client Account Leadership team.
  • Lead the service delivery strategy across one or more client portfolios.
  • Address performance issues and implement continuous improvement plans to achieve project targets and SLA commitments.
  • Manage people engagement, recruiting, and staffing to optimize delivery targets.
  • Typically receive direction and feedback from a supervisor on setting priorities or assigning and managing tasks on a weekly to bi-weekly basis.
  • Mistakes may result in missing team deadlines, damaging the team's reputation within Accenture, or damaging Accenture's reputation, and may be escalated to a managing director.
  • Participate in risk mitigation decisions for multiple teams and may participate in risk mitigation decisions for the business area.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

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