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WTW

Global risk management, insurance brokerage, consulting

Health & Benefits Consulting Associate Manager

Human Capital & Change ConsultingConfirmed live in the last 24 hours
Full-timeMontreal, QC, CanadaNo salary listedIn-person

About the Job

Requirements

  • At least 5 years of professional services experience, ideally in a benefits consulting or brokerage firm or in an underwriting or actuarial function at an insurance company.
  • Intermediate or advanced knowledge of health and benefits products and services, underwriting and funding concepts, and big data analytics techniques.
  • Ability to identify and resolve issues using analytical, creative, and integrative skills.
  • Ability to manage multiple projects simultaneously and deliver quality work on time and within budget.
  • Client service orientation and ability to respond to communications effectively and promptly.
  • Strong written and verbal communication skills.
  • Ability to work independently and collaboratively, with a proactive and goal-oriented approach.
  • Attention to detail, organizational skills, and ability to multitask.
  • Ability to direct the work of more junior colleagues and provide feedback.
  • Microsoft Office skills, particularly Excel and PowerPoint.
  • Provincial Life and Health license required within 180 days of joining.
  • Relevant experience or a university degree.

Responsibilities

  • Contribute to complex analyses and projects involving the design, measurement, analysis, and project management of employer health and group benefit programs.
  • Interface with carriers, vendors, and client teams; help prepare client deliverables and ensure quality standards.
  • Participate on multiple employer client teams, providing project management, financial analyses, outputs, and client deliverables across a region.
  • Provide direction on benefit plan analysis, design, cost avoidance, risk, and funding strategies.
  • Contribute to carrier and vendor financial reviews for clients.
  • Complete or review technical and consulting accuracy on client projects, including pricing and employee contribution strategies, modelling plan design alternatives, and calculating reserves.
  • Conduct or deliver accurate and reliable claims reporting and financial modelling to support client decisions.
  • Partner with Global Delivery Centers and Client Service teams to review work and provide project management.
  • Understand client needs and identify products and services that support them.
  • Articulate carrier-specific strengths and weaknesses.
  • Identify target carriers and vendors; design and distribute requests for proposals and manage follow-up questions and requests.
  • Collect, summarize, and analyze proposal findings; recommend finalist carriers.
  • Manage placement, renewal, and marketing deliverables for clients while adhering to deadlines.
  • Support client communications related to placement, including renewal and stewardship meetings.
  • Communicate complex financial results to drive client action.
  • Build internal relationships and collaborate with cross-functional teams.
  • Support Finance, Operations, and Global Delivery Centres by providing directions for revenue recognition and ensuring accurate attribution of funds received.
  • Develop and support enhanced internal and external reporting.
  • Communicate with external teams and company teams to obtain documentation needed to process commission payments accurately and on time.
  • Support special projects and initiatives as they arise.

About the Company

WTW

Global risk management, insurance brokerage, consulting

Willis Towers Watson provides risk management, advisory, and brokerage services to organizations worldwide. Its two segments are Risk & Broking, which identifies, quantifies, and places insurance coverage, and Health, Wealth & Career, which offers consulting, technology, and administration for health benefits, retirement plans, and talent programs. The company blends advisory services, technology platforms, and brokerage capabilities to deliver integrated risk and people solutions rather than relying on a single service line. Its goal is to help clients turn risk into a path for growth by aligning risk management with health, retirement, and talent strategies to support organizational success.

Company size
10,001+
Company stage
IPO
Headquarters
London, United Kingdom
Founded
1828

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