Technical Trainer
About the job
- A High School Diploma is required.
- Diesel College Certification is required.
- Experience successfully serving as a liaison and building relationships with internal and external partners is required.
- Experience with program development and management is required.
- Hands-on experience with Mack, Volvo, Cummins, Hino, and Isuzu original equipment manufacturers is required.
- Familiarity with the trucking industry is required.
- Expert technical repair knowledge across all heavy-duty truck and trailer equipment lines is required.
- Strong knowledge of truck dealership service operations and best practices is required.
- Proficiency with computer programs, including Microsoft Office Word and Excel and original equipment manufacturer systems, is required.
- Strong oral, written, and interpersonal communication skills are required.
- Strong organizational, planning, and time management skills are required.
- Analytical thinking and creativity to continuously create, evaluate, and improve are required.
- The ability to travel to all other locations, career fairs, and outreach events approximately 50–75% of the time is required.
- The ability to design and execute successful training plans is required.
- A valid commercial driver's license is required.
- Completion of the technician training path through Master Level is required.
- Deliver hands-on and classroom-based technical training at the Training Center for technician staff across all locations, including Volvo and Mack certification courses and progression through and maintenance of qualifications within the Dealer Employed Trainer program.
- Assess technician skill levels and competency, and develop, update, and enhance training curricula to meet evolving technical requirements and service standards.
- Partner with the original equipment manufacturer Training Coordinator to submit rosters, monitor and track technician training progression and certification paths, identify skill gaps, and communicate training needs to Service Managers.
- Maintain and uphold OEM Master Technician Certification as a Volvo/Mack Technical Trainer, maintain certifications for additional supported OEMs, and obtain and retain credentials required to administer in-house Master Technician certifications.
- Ensure training facilities are safe, clean, and professional, and maintain all equipment in proper working order to support safe and effective training delivery.
- Participate in new truck sales customer onboarding training during the delivery process, help customers understand the equipment they are taking delivery of, and provide hands-on training to their in-house technicians responsible for maintaining their fleet.
- Assist the Director of Service with miscellaneous projects as directed.
About the company
TEC Equipment operates as a full-service truck and trailer dealership with a widespread presence across the western and central U.S. It sells and services heavy- and medium-duty trucks from brands like Mack, Volvo, Hino, and Isuzu, plus trailers from Wabash, BWS, MAC, and auto transporters. The company also provides related products such as Jerr-Dan tow and recovery equipment, and offers used trucks, parts, collision centers, fuel, leasing/rental, financing, and insurance. Its locations function as authorized service centers for major warranties from Mack, Volvo, Cummins, Meritor, Eaton, and Fuller, enabling customers to access parts, maintenance, and repair in one place. In short, TEC Equipment aims to be a one-stop solution for trucking needs, delivering an exceptional customer experience and support across a large network of offices from Seattle to San Diego.
Company Size
501-1,000
Company Stage
Acquired
Total Funding
$3.4M
Headquarters
Portland, Oregon
Founded
1976
Get referred to TEC Equipment
See people who can refer or advise you
Simplify's Take
What believers are saying
- TEC’s EV-certified Portland, Fontana, La Mirada, and Oakland sites support fleet electrification.
- Stoughton’s February 2026 dealer appointment expands trailer sales across six Western states.
- San Diego opened in 2025, extending TEC’s footprint into another major freight market.
What critics are saying
- A February 2026 PAGA settlement exposes recurring labor and wage-practices risk.
- Volvo and Mack franchise dependence makes OEM relationship changes existential by 2027.
- Employee reviews describe disorganization and toxic management, undermining service quality and retention.
What makes TEC Equipment unique
- TEC Equipment spans 30-plus locations across six Western states, giving unmatched regional coverage.
- Volvo named TEC its first North American EV-certified dealer in 2021.
- In February 2026, Stoughton added TEC across six Western states.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Life Insurance
Disability Insurance
Employee Assistance Program (EAP)
Education assistance
Paid Holidays
Paid Vacation
Paid Sick Leave
Growth & Insights and Company News
6 month growth
9%1 year growth
9%2 year growth
9%TEC Equipment of Portland, Ore. was named the U.S. Mack Financial Services Dealer of the Year.
TEC Equipment worked closely with the South Coast Air Quality Management District to secure the CARB funding and ensure Saldivar's could successfully deploy the Volvo VNR Electric truck.
Bollinger Motors, Inc., an electric commercial vehicle (EV) manufacturer, has expanded its retail and service network by partnering with TEC Equipment, Inc.
PFG also worked with TEC Equipment to evaluate funding opportunities to offset the costs for the battery-electric trucks and required infrastructure.
VTNA also named TEC Equipment as the 2023 U.S. Dealer Group of the Year.