Telesales Specialist

ØProactive sales of products, consumables and/or accessories via phone & electronic media (e-mails, chat, teams, webinar) to a defined list of dedicated target accounts

ØManagement of inbound demands (quotations, tenders,…) from their dedicated target accounts

ØBuild and develop quarterly call plans according to sales and marketing strategy

ØSelected quote creation, follow-up, revision, negotiation and closing

ØDevelop creative pitches and propositions aimed at dedicated target accounts

ØRevival of non-active customer in the dedicated target account

ØPlan and execute NVC campaigns to generate high quality leads for follow-up

ØContribute to the team performance by sharing and implementing Best practice ideas

ØProactive customer prospecting in dedicated target area

ØUpdates job knowledge by studying new customer solutions

ØUse of initiative to identify and grow accounts not already in CRM

ØGenerating cross leads to other divisions

ØDemonstrate customer benefits by understanding and providing simple technical solution to customer requirements.

ØAble to resolve basic product problems faced by the customers

ØAdvocate key MT valuesacross to customers

ØAbility to convince customers of product benefits effectively through understanding of customer workflow

ØDeliver a top quality experience from leads to delivery stage

ØGain customer acceptance by explaining or demonstrating benefits and operational improvements.

ØEstablish long term relationship with potential customer through deep engagement

ØMaintaining records of customer communication and sales activity in our CRM system.

Mandatory:

·Candidate must possess at least a Diploma/Degree preferable in Business Administration, Marketing, Sciences or Engineering

·Minimum 2 year(s) of working experience in similar position or in a sales/production position

·Understanding of sales & distribution with basic project management skills

·Able to detect upselling opportunities

·Strong interpersonal skills and influencing ability