Full-Time

Business Systems Analyst

Learning Management

Updated on 12/20/2024

DoorDash

DoorDash

10,001+ employees

On-demand food delivery service

Food & Agriculture
Consumer Software

Compensation Overview

$80.2k - $118kAnnually

+ Equity Grants

Mid, Senior

Company Historically Provides H1B Sponsorship

Remote in USA

Category
Project Management
Strategy Development
Business & Strategy
Required Skills
Tableau
Salesforce
Asana
Data Analysis
Excel/Numbers/Sheets
Requirements
  • 4+ years experience in LMS administration that includes creating learning paths, certifications and badging programs, ideally with multiple LMS systems
  • 3+ years experience leading highly creative learning teams
  • Experience working with Salesforce, Asana, Lessonly, Articulate, Tableau
  • Strong written, verbal, and visual communication skills
  • Highly analytical and data driven in decision making
  • Comfortable pulling data from various sources, reading and analyzing data, doing analysis in excel or google sheets
  • Strong project management skills
  • Ability to manage multiple deadlines simultaneously
  • Owner mentality: focused on quality, output driven, proactive
  • Ability to think strategically and recommend solutions to complex problems
Responsibilities
  • Help oversee the Lead day-to-day operations and maintenance of the LMS, including assigning and monitoring security permissions for LMS Administrators, and resolving trouble tickets.
  • Collaborate with a team of passionate LMS Administrators who are focused on executing daily deployment, reporting, and user maintenance responsibilities.
  • Develop and maintain standardized documentation and SLAs on LMS operational processes and procedures to ensure a comprehensive LMS governance model.
  • Communicate to stakeholders the status and project progress of all work related to training content management.
  • Deliver functional and technical support for other LMS users and content creators.
  • Utilize data to make informed recommendations on enhancements, while also providing analysis and reporting to stakeholders on learner performance and training effectiveness.
  • Perform user-acceptance testing within LMS when new programs are developed.
  • Create job aids and other support documents to support launch of new programs.
  • Make recommendations for future improvements to content management, workflow processes, and user experience.

DoorDash connects customers with local and national restaurants for on-demand food delivery, primarily in the United States, Canada, and Australia. The platform allows users to browse menus and place orders, which are then delivered by drivers known as "Dashers." DoorDash's business model includes charging restaurants a commission and customers delivery and service fees, which helps it stand out in the competitive food delivery market. The company's goal is to expand its services and enhance the user experience while maintaining its position as a leader in the industry.

Company Stage

IPO

Total Funding

$2.4B

Headquarters

San Francisco, California

Founded

2013

Growth & Insights
Headcount

6 month growth

4%

1 year growth

18%

2 year growth

31%
Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with David's Bridal opens new revenue streams in the wedding market.
  • In-app gift card shopping could increase user engagement and transaction frequency.
  • Grocery delivery expansion captures a larger share of the online grocery market.

What critics are saying

  • Increased competition from new entrants like Gopuff could impact DoorDash's market share.
  • High-touch nature of bridal shopping may challenge the David's Bridal partnership.
  • Grocery delivery expansion may strain logistics and affect service quality.

What makes DoorDash unique

  • DoorDash offers on-demand delivery for wedding dresses through a partnership with David's Bridal.
  • The company has expanded into grocery delivery with partners like Wegmans and Ahold Delhaize.
  • DoorDash launched an in-app gift card shopping experience with InComm Payments.

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Benefits

Health & Wellness - Premium medical, dental, and vision insurance plans, including fertility coverage. Monthly gym and wellness reimbursement.

Compensation - Competitive salary with bi-annual performance reviews. Meaningful equity opportunities - with quarterly vesting.

Time When You Need It - Flexible vacation days for salaried employees. Generous vacation and sick days for hourly team members. Paid Parental Leave to support our DoorDash families.

Flexible Work Support - At-home office equipment and monthly WiFi support while working from home. Enjoy your favorite lunch on us while working in one of our offices.