Quality Assurance/Quality Control Manager

Job Description

ProSidian Seeks a Quality Assurance/Quality Control Manager (QA103) (Time and Materials | Exempt Key Personnel - Program Manager Level) to support an engagement for a liquid waste contractor (Savannah River Remediation [SRMC]) at the Savannah River Site in Aiken, SC, which is owned by the U.S. Department of Energy. - QC104 | Prof.  This position is located in the Savannah River Site / Aiken, South Carolina Area. 

Quality Assurance/Quality Control Manager (QA103) Candidates shall work to support requirements for TBC (QA / QC Functions Services) and statement of work (SOW) while maintaining required qualifications Nuclear & Environmental Management Sector.  ProSidian Team Members (# FTe's: 1) work as part of the Senior Quality Assurance Inspector Key Personnel Cadre to plan, perform and document independent inspections in accordance with documented procedures, established acceptance criteria (standards), and industry practices, as defined in the implementing documents, and perform verification of corrective actions. 

Manages QA/QC Requirements with responsibility for full service deliverables, supervises staff, and oversees QA/QC for product/service/delivery development procedures to ensure that product/service/delivery meets quality and efficiency standards.  Works to plan, perform and document independent inspections in accordance with documented procedures, established acceptance criteria (standards), and industry practices, as defined in the implementing documents, and perform verification of corrective actions.   Oversees the activity of the quality assurance and staff, developing, implementing, and maintaining a system of quality (SQ – Service Quality) and reliability testing for ProSidian and Engagement Team Client product/service/delivery and/or development processes.

The Quality Assurance/Quality Control Manager will also work with clients to ensure the final product/service/delivery meet their needs and requirements.  We are looking for a detail-oriented Quality Assurance/Quality Control Manager to ensure the Nuclear & Environmental Management product/service/deliverables run smoothly and generate a consistently suitable output that meets quality and efficiency standards.   The Quality Assurance/Quality Control Manager should work to understand the sector and customer needs and requirements and coordinate Engagement Team efforts and communications between management and the product/service/delivery teams.  Standard responsibilities will include performing some business administration and human resource duties.  To succeed, the Quality Assurance/Quality Control Manager should have excellent communication and listening skills, with strong observational, analytical, and problem-solving skills.  The desired candidate shall also understand Nuclear & Environmental Management Sector regulatory compliance and be skilled in understanding scientific and technical data.

Quality Assurance/Quality Control Manager Responsibilities:

• Understanding of the client's needs and requirements and communicating them and the quality standards to the product/service/delivery teams.
• Devising ways to improve the Nuclear & Environmental Management product/service/deliverables process to ensure higher-quality goods.
• Devising, improving, and reviewing new specifications and procedures for product/service/delivery or processes and training staff to use them.
• Setting the requirements for raw materials from suppliers and monitoring their compliance.
• Supervising inspectors, technicians, and other staff members and providing guidance.
• Ensuring legal obligations are followed and ensuring compliance with regulatory bodies and health and safety guidelines.
• Overseeing product/service/delivery development procedures to identify deviations from quality standards.
• Inspecting the final output, comparing it to the requirements, and approving or rejecting the final product/service/delivery.
• Keeping accurate documentation and performing statistical analysis.
• Gaining client feedback, attending meetings, submitting reports, and assisting external auditors and inspectors.
• Support engineer for ProSidian's Nuclear & Environmental Management Sector Client's implementation and compliance to DOE O 414.1D, Laboratory and customer-specific requirements applicable to Quality Assurance Program
• Expert of ProSidian's Nuclear & Environmental Management Sector Client's quality program implementation for assigned work areas.
• Review designs, planning, safety basis documents, material requisitions, and procedures for compliance with established program requirements.
• Advise management and personnel of and provide solutions to quality compliance and implementation issues.
• Ensure compliance with company, corporate, and DOE quality requirements.
• Assist in developing the appropriate quality program and project requirements.
• Mentor peers, process architects, and process owners in maintaining requirements and how those flow down to processes and procedures.
• Understand how quality requirements roll down from programs to IT systems; have enough familiarity with IT systems to determine if those systems meet requirements; if not, could they and what effort would that require.
• Review and approve work control documents and input quality hold and inspection points.
• Perform direct observations of quality work performance.
• Provide input for solutions to process or design issues using ingenuity and innovation.
• Provide quality program input to line managers for properly implementing requirements and process improvement.
• Perform surveillance, audits, and assessments, as assigned, to determine compliance with and implementation of company Quality Program requirements.
• Ensure quality program weaknesses and areas for process improvement are properly identified and resolved using the INL Issues Management process.
• Perform as a Technical Point of Contact and Domain Expert, as assigned by management.
• Plan and perform independent inspections to determine the compliance of processes, activities, structures, systems, and components (SSCs) to specified acceptance in accordance with approved procedures and work instructions.
• Read and understand procedures to allow verification of essential or specified inspection criteria while working from appropriate procedures, codes, specifications, standards, drawings, inspection tools/techniques, items, components, activities, and inspection planning and reporting methods.
• Interpret engineering and design drawings and sketches for implementation of inspection activities and Perform documentation functions associated with inspection records, logs, work orders, and other related documentation. 
• Provide technical assistance, training, and familiarization of independent inspection and basic concepts and perform mathematical calculations as required to determine correct values or make conversions.
• Perform inspection planning activities as required to verify quality and conformance to specified acceptance criteria and apply job skill proficiencies in inspection techniques and the use of inspection tools, equipment, measurement standards, measuring and test equipment (M&TE), and related instrumentation.

Qualifications

Quality Assurance/Quality Control Manager Qualifications:

• Quality assurance knowledge of tools and methodologies
• Ample experience in implementing corrective/preventive measures
• Experience in business administration may be advantageous.
• Having relevant experience in quality inspection, auditing, and testing is an added advantage
• In-depth knowledge of quality control procedures and legal standards.
• Must have experience in developing, revising, and maintaining Quality Assurance Program documents.
• Previous experience in product/service/delivery or Nuclear & Environmental Management product/service/deliverables.
• Strong knowledge of mathematics, data analysis, and statistical methods.

Preferred Requirements:

• Current/previous NQA-1 Lead Auditor or Nuclear Regulatory Commission inspector
• Have a strong knowledge and ability to interpret and apply Quality requirements from DOE Order 414.1 and ASME Nuclear Quality Assurance (NQA-1).
• NQA-1 implementation experience (Specifically Part I and Part II Subpart 2.7)

• Bachelor's degree in Business, Engineering, or field related to the product/service/delivery being developed required. 
• Certification programs in Six Sigma, Quality Improvement associate, quality auditor, and quality engineer
• Experience with and knowledge of ASME Nuclear NQA-1 and NQA.TR Quality Assurance (certification with NQA-1 and NQA.TR Standards preferred).   ASME's comprehensive portfolio of NQA - Nuclear Quality Assurance codes, standards and training.  NQA-1 - Quality Assurance Requirements for Nuclear Facility Applications.   NQA-1 reflects industry experience and understanding of QA requirements to achieve safe, reliable, and efficient use of nuclear energy, as well as management and processing of radioactive materials.  NQA.TR - Evolution of Quality Assurance Principles and Requirements in the U.S.  Nuclear Industry.   This Technical Report outlines the evolution of QA across the nuclear industry and discusses practices to ensure high integrity in the design, operation, and decommission of U.S.  nuclear facilities.
• For some managerial/higher position, having a post-graduate degree or technical degree is much essential
• Level 4: Bachelors of Science degree plus 8 years related experience, Master of Science degree plus 6 years of related experience, or PhD degree plus 4 years of related experience in the design and application of Nuclear and other Quality Program Requirements.

3.6 Personnel Qualifications/Certifications --- all personnel shall have demonstrated experience in Nuclear Safety, Criticality, Radiological Engineering, Health Physics, Fire Protection, or Engineering Technical Support.  These individuals must have U.S. citizenship and the ability to maintain DOE site access.

 3.6.1 Nuclear and Criticality Safety --- IMC Contractor/SRS or other DOE complex experience is preferred.

Criticality personnel are required to obtain or have SRS Nuclear Criticality Safety qualifications (e.g., Criticality Safety Engineer (CSE), Senior Criticality Safety Engineer (SCSE), Criticality Safety Officer (CSO), Associate Criticality Safety Engineer (ACSE)).

Radiological Engineering and Health Physics personnel are required to achieve/maintain applicable SRS qualifications.

3.6.2 Fire Protection: Fire protection personnel shall be ---

1. Registered professional engineer in an engineering discipline that encompasses the scope of work being performed. Or

2. Certified National Institute for Certification in Engineering Technologies (NICET) Level III in the applicable NICET subfield for the subject fire protection system (i.e., water-based systems layout, fire alarm systems, inspection and testing of water-based systems, special hazards suppression

systems, or special hazards suppression systems, or special hazards systems).

Or

3. Manufacturer/Factory trained and certified for the subject fire protection systems/feature. Or

4. Graduate of an accredited engineering curriculum with a minimum of four (4) years of engineering practice, three (3) of which are in design that encompasses the subject fire protection system.

3.6.3 Engineering Technical Support --- IMC Contractor/SRS or other DOE complex experience is preferred.

TRAVEL:  Occasional travel may be required to attend meetings, events, site visits, or other training requirements.  Travel is coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, as allowed, in accordance with Federal Travel Regulations. 

LOCATION:  Work shall be conducted at or in proximity to Savannah River Site / Aiken, South Carolina

Additional Information

As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.

CORE COMPETENCIES

Teamwork – ability to foster teamwork collaboratively as a participant, and effectively as a team leader
Leadership – ability to guide and lead colleagues on projects and initiatives
Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication – ability to effectively communicate to stakeholders of all levels orally and in writing
Motivation – persistent in pursuit of quality and optimal client and company solutions
Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
Judgment – exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
Organization – ability to manage projects and activity, and prioritize tasks
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OTHER REQUIREMENTS

Business Tools –  understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
Humility – exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
Willingness - to constantly learn, share, and grow and to view the world as their classroom
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BENEFITS AND HIGHLIGHTS

ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That’s why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees:

Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis.
Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor’s appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days – 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis.
Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.
ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program.
Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support.
Flexible Spending Account: FSAs  help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.
Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only.
Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.
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ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply

ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.

ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.

Furthermore, we believe in "HONOR ABOVE ALL"  - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work.

FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON http://www.ProSidian.com/ OR SEND YOUR RESUME’S, BIOS, AND SALARY EXPECTATION / RATES TO CAREERS @ PROSIDIAN.COM.

ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED.

Be sure to place the job reference code in the subject line of your email.  Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.